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Consultation & Engagement Hub

We want to improve how we regulate aged care, and make sure the information we produce is useful and easy to understand. 

To help us better support you, we will also publish consultation and engagement activities, so make sure to check in regularly so that you can get involved.

If you have any questions or need help in getting involved in our engagement and consultation activities, please call us on 1800 951 822 or email

Monthly Quality Bulletin and Monthly Webinars

Sign up for regular updates about the Commission’s work through our:

Invite us to speak at your event

To have us participate in your meeting or event complete the speaker request form

Join our Consumers & Families Panel 

The Commission has established a panel of people who use or are thinking of using Australian government funded aged care services, their carers and family members. Join the panel.

Providers – Get involved in Testing our Products 

We have established an informal network of providers to test and provide feedback as we develop and adapt communications and education products.

If you are interested in participating or want to provide feedback, please register your interest via this link.

Financial & Prudential Insights Blog 

Each month Peter Edwards, Executive Director, Financial and Prudential Regulation, will provide updates for aged care providers. 

Subscribe to Financial and Prudential Regulatory Insights to receive monthly updates from the Commission.

Strengthened Quality Standards

Revision of the Aged Care Quality Standards was a key recommendation of the Royal Commission into Aged Care Quality and Safety. The Commission is contributing to the revision in our role as the national regulator of aged care services.

Visit the Strengthened Quality Standards page that contains a fact sheet that provides further information about our Quality Standards pilot program, commencing early 2023. 

Stakeholder Engagement Strategy

The Stakeholder Engagement Strategy outlines how the Commission identifies, plans, delivers, and evaluates engagement activities with external stakeholders. The Strategy drives the alignment of Commission activities to ensure engagement is meaningful and integrated. 

Call for Case Studies 

Have you seen or delivered something innovative at an aged care service? We would love to hear from you about case studies showcasing creative solutions to key challenges in the aged care sector. Please submit your case study to



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