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Access performance information about individual aged care services including performance reports in relation to performance assessment activities undertaken, decisions relating to accreditation of residential services and other historical performance information.
For information relating to Non-Compliance Notices, Notices to Agree and Sanctions, please visit My Aged Care’s non-compliance checker.
Latest news
New Food, Nutrition and Dining Hotline
The Minister for Aged Care, the Hon Anika Wells MP, has announced our new Food, Nutrition and Dining Hotline – 1800 844 044. The Hotline is open Monday to Friday, 9am – 5pm AEST.
Quality Bulletin – new issue out now
The latest issue of the Commission's Quality Bulletin #57 (September 2023) is now available.
Upcoming webinar - Complaints and continuous improvement in practice
This webinar will put a spotlight on the Aged Care Quality Standard 6 – Feedback and complaints and discuss what each of the requirements mean in practice for everyone.
Register now
Webinar recording now available - Financial and prudential regulation
Learn about the Commission’s approach to financial and prudential compliance and risk assessment in our sector webinar.
Aged Care Quality Standards
The Commission assesses and monitors quality of care and services against the Aged Care Quality Standards. Information and resources are available to help service providers and consumers understand the Standards.
Prudential Standards
Approved providers of residential aged care are required to comply with prudential responsibilities set out in the Aged Care Act 1997 and the Fees and Payments Principles 2014 (No.2).