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Non-compliance register archives

This page has the archives of all non-compliance previously published on the Non-compliance register.

Non-compliance against the Quality Standards

Download the DOCX archive registers:

Non-compliance against other provider responsibilities

1 July 2022 to 31 March 2023

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^

Alawa Aboriginal Corporation

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

All About Living Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Barcaldine Regional Council

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Bayswater Extended Community Help Organisation Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Beenleigh and Districts Senior Citizens Centre Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Biggenden Lions Club Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Blackall Tambo Regional Council

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Broome Regional Aboriginal Medical Service

Home service

4.3 Accountability

05-Jan-23

Non-compliance Notice

Canowindra Tweed-Byron Aged and Disabled Aboriginal Corporation

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Carealot Home Health Services Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Cobar Shire Council

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Community Access Respite Services Inc

Home service

4.3 Accountability

05-Jan-23

Non-compliance Notice

Community Support Incorporated

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Cootharinga North Queensland

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

CPL - Choice, Passion, Life

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

DEPT OF HEALTH QLD

Home service

4.3 Accountability

05-Jan-23

Non-compliance Notice

Dyirri-Bang-Gu Aboriginal Corporation

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

FOCAL Community Living Inc

Home service

4.3 Accountability

05-Jan-23

Non-compliance Notice

Gilgandra Council

Home & residential services

4.3 Accountability

03-Jan-23

Non-compliance Notice

Gippsland & East Gippsland Aboriginal Co-operative Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Gippsland Lakes Complete Health Limited

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Good Shepherd Lodge Ltd

Home & residential services

4.3 Accountability

03-Jan-23

Non-compliance Notice

Greek Ladies Philoptochos Society of St George Brisbane

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Hinterland Community Care Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Illawarra Aboriginal Corporation

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Jali Local Aboriginal Land Council

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Jubilee Community Care Inc.

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

K.N.D. & Associates Pty Ltd

Residential

4.2 User rights

02-Nov-22

Non-compliance Notice

K.N.D. & Associates Pty Ltd

Residential service

4.3 Accountability

05-Jan-23

Non-compliance Notice

Lingcare Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Lutheran Homes Group Inc

Home & residential services

4.3 Accountability

03-Jan-23

Non-compliance Notice

M&I Home Care Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Marlowe Homes Pty Ltd

Residential service

4.3 Accountability

09-Jan-23

Non-compliance Notice

MiCare Ltd

Home services

4.2 User rights

21-Nov-22

Non-compliance Notice

Nationwide Care Plus Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Richmond Shire Council

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Rochester & Elmore District Health Service

Home & residential services

4.3 Accountability

12-Jan-23

Non-compliance Notice

Roper Gulf Regional Council

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Seasons Living Australia Pty Ltd

Home & residential services

4.3 Accountability

04-Jan-23

Non-compliance Notice

Snowy Valleys Council

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Southern Districts Support Association Incorporated

Home service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Spectrum Migrant Resource Centre Inc

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

St Basil's Homes for the Aged in Victoria

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Stonebridge Global Consulting Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

The Parkside Foundation Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Triquetra Visions Pty Ltd

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Victorian Croatian Aged Care Services Inc.

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Warrina Innisfail

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

West Arnhem Regional Council

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Western Desert Nganampa Walytja Palyantjaku Tjutaku Aboriginal Corporation

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Western Health

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

Wyanga Aboriginal Aged Care Program Incorporated

Home service

4.3 Accountability

04-Jan-23

Non-compliance Notice

Yackandandah Bush Nursing Hospital Inc

Residential service

4.3 Accountability

03-Jan-23

Non-compliance Notice

1 July 2022 to 28 February 2023

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
K.N.D. & Associates Pty Ltd Residential 4.2 User rights 2-Nov-22 Non-compliance Notice
MiCare Ltd Home Services 4.2 User rights 21-Nov-22 Non-compliance Notice

1 July 2022 to 31 December 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
K.N.D. & Associates Pty Ltd Residential 4.2 User rights 2-Nov-22 Non-compliance Notice
MiCare Ltd Home Services 4.2 User rights 21-Nov-22 Non-compliance Notice

1 July 2022 to 30 November 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
K.N.D. & Associates Pty Ltd Residential 4.2 User rights p align="center">2-Nov-22

 

Non-compliance Notice

1 July 2021 to 30 June 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
Mali Nominees Pty Ltd Residential service 4.2 User rights 8-Jul-21 Notice of determination to impose sanctions
Local Guardians Pty Ltd Home Services 4.2 User rights 11-Aug-21 Non-compliance Notice
Candice Care Inc Home Services 4.2 User rights 13-Oct-21 Notice of determination to impose sanctions
Ottrey Homes - Cobram And District Retirement Village Inc Residential service 4.3 Accountability 11-Mar-22 Non-compliance Notice
Red Cliffs and Community Aged Care Services Inc Residential service 4.3 Accountability,
4.2 User Rights
11-Mar-22 Non-compliance Notice
AHC Care Services Pty Ltd Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice
Australian Home Care Services Pty Ltd Home Services 4.2 User rights 17-Mar-22 Non-compliance Notice
Jomal Pty Ltd Residential service 4.2 User rights 1-Jun-22 Non-compliance Notice
Gundagai and District Hostel Accommodation Inc Residential service 4.2 User rights 10-Mar-22 Non-compliance Notice
Australian Home Care - Eastern Metro Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice
Australian Home Care - Southern Metro Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice
Australian Home Care - South Eastern Sydney Metro Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice

1 July 2020 to 30 June 2021

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
Ballan & District Soldiers' Memorial Bush Nursing Hospital & Hostel Inc Residential service 4.2 User rights 30-Jul-20 Notice to Agree
Balranald Shire Council Residential service 4.2 User rights
4.3 Accountability
11-Feb-21 Non-compliance Notice
Candice Care Inc Home service 4.2 User rights
4.3 Accountability
6-May-21 Non-compliance Notice
Lithgow Aged Care Limited Residential service 4.2 User rights
4.3 Accountability
8-Feb-21 Non-compliance Notice
Mali Nominees Pty Ltd Residential service 4.2 User rights 15-Jun-21 Non-compliance Notice
Marco Polo Aged Care Services Limited Residential service 4.2 User rights 21-May-21 Non-compliance Notice
Primary Caring Pty Ltd Residential service 4.2 User rights 20-May-21 Non-compliance Notice

Non-compliance against other provider responsibilities

1 July 2021 to 31 May 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action ^
Mali Nominees Pty Ltd Residential service 4.2 User rights 8-Jul-21 Notice of determination to impose sanctions
Local Guardians Pty Ltd Home services 4.2 User rights 11-Aug-21 Non-compliance Notice
Candice Care Inc Home services 4.2 User rights 13-Oct-21 Notice of determination to impose sanctions
Ottrey Homes - Cobram And District Retirement Village Inc Residential service 4.3 Accountability 11-Mar-22 Non-compliance Notice
Red Cliffs and Community Aged Care Services Inc Residential service 4.3 Accountability,
4.2 User rights
11-Mar-22 Non-compliance Notice
AHC Care Services Pty Ltd Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice
Australian Home Care Services Pty Ltd Home Services 4.2 User rights 17-Mar-22 Non-compliance Notice

More details about the Non-Compliance Notices, Notices to Agree, and Notices of Decision to Impose Sanctions issued by the Commission can be found on the My Aged Care website.

Changed
Thursday, 18 May 2023 - 10:49am

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