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Non-compliance register archives

This page has the archives of all non-compliance previously published on the Non-compliance register.

Non-compliance against the Quality Standards

Download the DOCX archive registers:

Non-compliance against other provider responsibilities

1 July 2021 to 31 March 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
Mali Nominees Pty Ltd Residential service 4.2 User rights 8-Jul-21 Notice of determination to impose sanctions
Local Guardians Pty Ltd Home Services 4.2 User rights 11-Aug-21 Non-compliance Notice
Candice Care Inc Home Services 4.2 User rights 13-Oct-21 Notice of determination to impose sanctions

1 July 2020 to 30 June 2021

Provider name Service type Non-compliance area Date of regulatory action Regulatory action^
Ballan & District Soldiers' Memorial Bush Nursing Hospital & Hostel Inc Residential service 4.2 User rights 30-Jul-20 Notice to Agree
Balranald Shire Council Residential service 4.2 User rights
4.3 Accountability
11-Feb-21 Non-compliance Notice
Candice Care Inc Home service 4.2 User rights
4.3 Accountability
6-May-21 Non-compliance Notice
Lithgow Aged Care Limited Residential service 4.2 User rights
4.3 Accountability
8-Feb-21 Non-compliance Notice
Mali Nominees Pty Ltd Residential service 4.2 User rights 15-Jun-21 Non-compliance Notice
Marco Polo Aged Care Services Limited Residential service 4.2 User rights 21-May-21 Non-compliance Notice
Primary Caring Pty Ltd Residential service 4.2 User rights 20-May-21 Non-compliance Notice

Non-compliance against other provider responsibilities

1 July 2021 to 31 May 2022

Provider name Service type Non-compliance area Date of regulatory action Regulatory action ^
Mali Nominees Pty Ltd Residential service 4.2 User rights 8-Jul-21 Notice of determination to impose sanctions
Local Guardians Pty Ltd Home services 4.2 User rights 11-Aug-21 Non-compliance Notice
Candice Care Inc Home services 4.2 User rights 13-Oct-21 Notice of determination to impose sanctions
Ottrey Homes - Cobram And District Retirement Village Inc Residential service 4.3 Accountability 11-Mar-22 Non-compliance Notice
Red Cliffs and Community Aged Care Services Inc Residential service 4.3 Accountability,
4.2 User rights
11-Mar-22 Non-compliance Notice
AHC Care Services Pty Ltd Home Services 4.2 User rights 16-Mar-22 Non-compliance Notice
Australian Home Care Services Pty Ltd Home Services 4.2 User rights 17-Mar-22 Non-compliance Notice

^More details about the Non-Compliance Notices, Notices to Agree, and Notices of Decision to Impose Sanctions issued by the Commission can be found on the My Aged Care website.

Changed
Wednesday, 5 October 2022 - 11:26am

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