This page has the archives of all non-compliance previously published on the Non-compliance register.
Non-compliance against the Quality Standards
Download the DOCX archive registers:
- Non-compliance against the Quality Standards register 1 July 2021 to 31 May 2022 (DOCX)
- Non-compliance against the Quality Standards register 1 July 2021 to 31 March 2022
- Non-compliance against the Quality Standards register 1 July 2021 to 28 February 2022
- Non-compliance against the Quality Standards register 1 July 2021 to 30 November 2021
- Non-compliance against the Quality Standards register 1 July 2021 to 31 October 2021
- Non-compliance against the Quality Standards register 1 July 2021 to 30 September 2021
- Non-compliance against the Quality Standards register 1 July 2021 to 31 August 2021
- Non-compliance against the Quality Standards register 1 July 2021 to 31 July 2021
- Non-compliance against the Quality Standards register 1 July 2020 to 30 June 2021
Non-compliance against other provider responsibilities
1 July 2021 to 31 March 2022
| Provider name | Service type | Non-compliance area | Date of regulatory action | Regulatory action^ |
|---|---|---|---|---|
| Mali Nominees Pty Ltd | Residential service | 4.2 User rights | 8-Jul-21 | Notice of determination to impose sanctions |
| Local Guardians Pty Ltd | Home Services | 4.2 User rights | 11-Aug-21 | Non-compliance Notice |
| Candice Care Inc | Home Services | 4.2 User rights | 13-Oct-21 | Notice of determination to impose sanctions |
1 July 2020 to 30 June 2021
| Provider name | Service type | Non-compliance area | Date of regulatory action | Regulatory action^ |
|---|---|---|---|---|
| Ballan & District Soldiers' Memorial Bush Nursing Hospital & Hostel Inc | Residential service | 4.2 User rights | 30-Jul-20 | Notice to Agree |
| Balranald Shire Council | Residential service | 4.2 User rights 4.3 Accountability |
11-Feb-21 | Non-compliance Notice |
| Candice Care Inc | Home service | 4.2 User rights 4.3 Accountability |
6-May-21 | Non-compliance Notice |
| Lithgow Aged Care Limited | Residential service | 4.2 User rights 4.3 Accountability |
8-Feb-21 | Non-compliance Notice |
| Mali Nominees Pty Ltd | Residential service | 4.2 User rights | 15-Jun-21 | Non-compliance Notice |
| Marco Polo Aged Care Services Limited | Residential service | 4.2 User rights | 21-May-21 | Non-compliance Notice |
| Primary Caring Pty Ltd | Residential service | 4.2 User rights | 20-May-21 | Non-compliance Notice |
Non-compliance against other provider responsibilities
1 July 2021 to 31 May 2022
| Provider name | Service type | Non-compliance area | Date of regulatory action | Regulatory action ^ |
|---|---|---|---|---|
| Mali Nominees Pty Ltd | Residential service | 4.2 User rights | 8-Jul-21 | Notice of determination to impose sanctions |
| Local Guardians Pty Ltd | Home services | 4.2 User rights | 11-Aug-21 | Non-compliance Notice |
| Candice Care Inc | Home services | 4.2 User rights | 13-Oct-21 | Notice of determination to impose sanctions |
| Ottrey Homes - Cobram And District Retirement Village Inc | Residential service | 4.3 Accountability | 11-Mar-22 | Non-compliance Notice |
| Red Cliffs and Community Aged Care Services Inc | Residential service | 4.3 Accountability, 4.2 User rights |
11-Mar-22 | Non-compliance Notice |
| AHC Care Services Pty Ltd | Home Services | 4.2 User rights | 16-Mar-22 | Non-compliance Notice |
| Australian Home Care Services Pty Ltd | Home Services | 4.2 User rights | 17-Mar-22 | Non-compliance Notice |
^More details about the Non-Compliance Notices, Notices to Agree, and Notices of Decision to Impose Sanctions issued by the Commission can be found on the My Aged Care website.
Changed
Wednesday, 5 October 2022 - 11:26am