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The new Aged Care Act 2024 has commenced, putting older people at the centre of their care. Learn about the reform changes and how they ensure you receive safe, quality care.
The new Aged Care Act 2024 enshrines your rights in law. The new Statement of Rights outlines your rights in aged care.
Explore how we make sure providers deliver safe, quality care.
If your rights are not being respected or upheld, we’re here to help. Find out about our complaints process.
Under the new Aged Care Act 2024 there are increased protections for whistleblowers (people who call out issues). Discover what this means for you.
Under the new Aged Care Act 2024, older people can register a supporter. Find out more about your choice to have a registered supporter, and how they support you to make your decisions.
The strengthened Aged Care Quality Standards explain what safe, quality aged care looks like.
Learn how you can provide feedback to your provider about the care you receive through a consumer advisory body.
Discover how we improve the quality of life of older Australians in aged care.
Support at Home replaces Home Care Packages and the Short-Term Restorative Care programme. Access information and resources on Support at Home.
Find out about residential care services and what we expect from providers.
Find out what to expect from providers and how we can help.
Read about finding a quality aged care service and what to look for.
Information and resources to help you find out more about aged care, your rights and speaking up when things aren’t right.
Read about the rights of younger people and NDIS participants under the Aged Care Act.
Explore our publications and fact sheets to help you get the most out of aged care.
Read about how we put your rights at the heart of how we regulate
*some complaints closed may have beenreceived in previous months