What we do
The Aged Care Quality and Safety Commission develops educational resources and runs workshops for aged care providers in home services and residential services.
Due to the Coronavirus (COVID-19) pandemic in 2020, we changed our workshops from face-to-face to online, to give the best educational opportunities for providers.
Current workshops
Understanding the Quality Standards – information session
This online workshop introduces the Aged Care Quality Standards, by providing an overview of the Standards, relevant guidance material and helpful templates.
This information session has been redeveloped, based on the previous ‘Getting to know the Standards’ and ‘Preparing for the Standards’ workshops delivered by the Commission in 2019.
See full details of Understanding the Quality Standards
Monitor and assess the performance of your service: aged care home services
This online workshop is designed to support providers of aged care home services in developing their knowledge, skills and practical understanding of monitoring and assessing their own performance, to ensure services are delivered in line with the Aged Care Quality Standards.
This workshop has been developed as a new, shortened and condensed version of the ‘Assessing the Standards’ workshops. There is significant overlap in content.
See full details of the aged care home services workshop
Monitor and assess the performance of your service: aged care residential services
This online workshop is designed to support providers of aged care residential services in developing their knowledge, skills and practical understanding of monitoring and assessing their own performance, to ensure services are delivered in line with the Aged Care Quality Standards.
This workshop has been developed as a new, shortened and condensed version of the ‘Assessing the Standards’ workshops. There is significant overlap in content.
See full details of the aged care residential services workshop
The Serious Incident Response Scheme within residential services
This online workshop complements existing guidance and resources on the Serious Incident Response Scheme (SIRS).
It is designed to introduce the key concepts of the SIRS and provide information about both incident management and reportable incident obligations.
The workshop will also explain provider responsibilities and roles under the SIRS and provide practical information to help providers with reporting under the scheme.
See full details of the SIRS within residential services workshop