Older people have a right to exercise choice and autonomy in their everyday decisions - including food and meal preferences.

This toolkit has information on the benefits of designing menus and dining together with older people. It includes materials that services can adapt to suit their needs on setting up and running a food focus group and other ways to collect feedback from residents.

We assign all providers a supervision status. This status reflects our assessment of the level of risk to the people in their care, and how willing and able they are to manage it.

The Aged Care Code of Conduct describes how you must behave and treat older people in aged care. Find out more, including how we address concerns about workers.

It’s okay to make a complaint or give feedback about a provider, responsible person or another aged care worker. Sharing your concerns with us helps improve the quality and safety of aged care.

Guidance on key processes including requesting a determination, understanding independence requirements and managing conflicts of interest.

Learn about the governance obligations for all registered aged care providers.