We monitor the quality of services delivered by aged care providers.
If providers are found to be non-compliant with their responsibilities, we tell them about the regulatory actions we'll apply.
We also publish their details in our non-compliance register. After a month, the information is moved to the register archives.
The register contains all non-compliance decisions for each year financial year. A service or provider remains on this list even after returning to compliance.
Star ratings show the quality of a particular service. You can check a provider's current star rating at My Aged Care.
Non-compliance against the Aged Care Quality Standards
- Access the current register: Non-compliance against the Quality Standards: 1 August 2023 to 31 August 2023.
- Access the archive.
- View the Quality Standards.
Non-compliance against other responsibilities
- Access the register: Non-compliance against other provider responsibilities: 1 July 2022 to 30 June 2023.
- Access the archive.
More information
- Search for reports about provider performance.
- Read our regulatory strategy for our approach to regulatory functions.
- Read a regulatory bulletin about our publication policy.
Read a regulatory bulletin about our response to non-compliance.