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Quality Standards

Public consultation notice

The Department of Health and Aged Care is undertaking a public consultation process on the revised Aged Care Quality Standards from 17 October to 25 November 2022. Everyone connected to the aged care sector – aged care recipients, families and carers, providers, workers, experts and peaks – is encouraged to take part. For more information, read our Latest news update.

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The Aged Care Quality Standards (Quality Standards) are in effect.

The Commission expects organisations providing aged care services in Australia to comply with the Quality Standards.

Access the Aged Care Quality Standards resources

Download the Aged Care Quality Standards app for Apple and Android 

Download the Aged Care Quality Standards fact sheet

Watch the Aged Care Quality Standards educational video

Guidance and resources for providers to support the Aged Care Quality Standards

The following guidance material is intended to assist aged care services to implement and maintain compliance with the Quality Standards. It describes the intent of the Standards and the Commission's expectations of performance and provides supporting information and examples of evidence of compliance. It also provides an indication of matters that quality assessors consider in assessing compliance.

Download 'Guidance and resources for providers to support the Aged Care Quality Standards'.

Note: this resource is not available for hard copy order.

You can also read the guidance and resources on our website, by selecting each of the standards below.

Transitional arrangements

Transitioning to a single set of Quality Standards for all aged care services has resulted in temporary arrangements to the assessment and monitoring of aged care services. Providers should make themselves aware of what these changes mean for them.

Monday, 17 October 2022 - 11:23am

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