Download: Guidance and Resources - Standard 5 (PDF, 386.8 KB)
(1) I feel I belong and I am safe and comfortable in the organisation’s service environment.
(2) The organisation provides a safe and comfortable service environment that promotes the consumer’s independence, function and enjoyment.
Assessment against this Standard
For each of the requirements, organisations need to demonstrate that they:
understand the requirement
apply the requirement, and this is clear in the way they provide care and services
monitor how they are applying the requirement and the outcomes they achieve
review outcomes and adjust their practices based on these reviews to keep improving.