First Nations - Digital Flipchart - Your rights in aged care
Publication date
A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.
Standard
1: The Individual
2: The Organisation
3: The Care and Services
Outcomes
1.1: Person-centred care
2.6b: Complaints and feedback management for individuals
3.1 Assessment and planning