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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

A little yarn goes a long way - Fact sheet

A little yarn goes a long way - Fact sheet

Fact sheet,
Publication date
Last updated

The ‘A little yarn goes a long way’ fact sheet has been developed to inform older Aboriginal and Torres Strait Islander people, and their friends and family, about the support available to help them resolve concerns about aged care services, and why it’s important to raise these concerns.

Information is also available in 7 different languages including: English, Alyawarra, Arrernte, Luritja, Pitjantjatjarra, Torres Strait Creole and Warlpiri.

Key Theme
Person-centred care
Feedback and complaints management system
Standard
1: The Individual
2: The Organisation
Outcomes
1.1: Person-centred care
2.6b: Complaints and feedback management for individuals
A little yarn goes a long way image