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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

National Aged Care Mandatory Quality Indicator Program (QI Program)

National Aged Care Mandatory Quality Indicator Program (QI Program)

Guidance,
Publication date

This resource provides information on the National Aged Care Mandatory Quality Indicator Program (QI Program). The program gathers data on 11 quality indicators from residential aged care services to enhance care standards and outcomes for residents. It includes resources, quick guides, consultation papers, and surveys for improving quality indicators in both residential and in-home aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Accountability and quality system
Corporate and clinical governance
Information management system
Workforce and human resources management
Standard
5: Clinical Care
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care
2.2b: Quality, safety and inclusion culture to support individuals
2.3: Accountability, quality system and policies and procedures
5.1: Clinical governance
5.5: Safety of clinical care services
National Aged Care Mandatory Quality Indicator Program (QI Program)

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .