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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Tips for Careworkers: Culturally Responsive Care - Communication

Tips for Careworkers: Culturally Responsive Care - Communication

Guidance,
Last updated

This resource provides practice tip sheets for care workers, focusing on culturally responsive care for people from culturally and linguistically diverse backgrounds. It outlines communication strategies, emphasising person-centred care, cultural sensitivity, and effective interaction with patients and families, especially at the end of life.

Author
External resource
Key Theme
Choice, independence and quality of life
Delivering comprehensive care and services
Person-centred care
Standard
3: The Care and Services
1: The Individual
Outcomes
1.3: Choice, independence and quality of life
3.2: Delivery of funded aged care services
3.3: Communicating for safety and quality
1.1: Person-centred care
Tips for Careworkers: Culturally Responsive Care - Communication

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .