Quality Standards Resource Centre

This resource provides vaccination guidelines for people in occupations with increased risk of exposure to vaccine-preventable diseases. It outlines recommended vaccinations for healthcare workers, carers, emergency services, and others in high-risk environments. The document supports the development of vaccination policies and programs to protect workers and the people they serve. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This document explains the Healthcare Identifier Service, a national system for assigning unique healthcare identifiers to individuals, providers, and healthcare organisations. The service aims to improve patient safety, ensure accurate records, and facilitate secure data sharing across health, aged care, and allied health services. It includes privacy measures and public consultation outcomes for potential legislative improvements. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the support and programs available for Australia's health workforce, including doctors, nurses, allied health professionals, and mental health workers. It highlights incentives, training, and initiatives to address workforce shortages, particularly in rural and remote areas, ensuring Australians receive the care they need across the country. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines recommended immunisations for healthcare workers, emphasising the importance of vaccination to prevent disease transmission to vulnerable populations. It lists vaccines such as Hepatitis B, Influenza, MMR, Pertussis, and Varicella, and highlights more requirements for workers in specific settings or with higher risks of exposure. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the principles for managing independence and conflicts of interest in aged care provider governance. It includes guidance on maintaining impartiality, identifying potential conflicts, and implementing conflict-of-interest policies. It helps providers ensure that decisions are made in the best interests of people receiving care​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of the rural health workforce in Australia, including policies and programs designed to encourage health professionals to train and practise in rural and remote areas. It highlights strategies for improving healthcare access and quality in these regions, supporting both professionals and communities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides information about screening requirements for the aged care workforce. It contains information about screening checks, types of screening and screening requirements. It also includes links to relevant resources for more information. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides videos and facilitator guides to support the training and induction of aged care workers. It covers various key concepts, including duty of care, infection control, wellness, reablement, and safe practices. The aim is to enhance the understanding and quality of aged care services. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines learning and development opportunities for the aged care workforce, including fee-free TAFE courses, online training modules, and clinical placements. It covers topics such as dementia care, palliative care, infection control, and leadership development. These programs aim to upskill current workers and attract new staff to meet the growing needs of older adults in care.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Provider Operations Collection Form, which aged care providers must complete annually to report their operations. It includes data on governance, diversity, complaints, and service improvements. This information is published to increase transparency, helping older people, families, and carers make informed decisions about aged care services. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource is separated into 2 parts: the vision, objectives and target; and the strategic framework and implementation plan. This plan has 6 overarching strategic directions. These directions support the ongoing development of the size, capability and capacity of the Aboriginal and Torres Strait Islander health workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The National Allied Health Workforce Strategy outlines a plan to address workforce challenges, including the shortage of allied health professionals in Australia. It focuses on aligning the supply of professionals with current and future needs, ensuring workforce safety and quality, and enhancing sector-specific data collection. The strategy aims to support workforce planning and development.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource provides an overview of various initiatives and programs supporting the rural health workforce in Australia. It includes training programs, scholarships, and recruitment schemes aimed at addressing workforce shortages in rural and remote areas. The resource outlines efforts to improve healthcare access and quality through targeted support for medical and nursing professionals. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the National Medical Workforce Strategy 2021–2031, developed to guide long-term medical planning across Australia. It provides a structured approach to creating a sustainable, well-trained medical workforce. The strategy includes 25 actions under 5 priority areas: collaboration, rebalancing supply, reforming training, building generalist capabilities, and ensuring workforce flexibility. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

The resource provides information on the National Nursing Workforce Strategy, which outlines long-term plans for workforce sustainability, diversity, and development. It supports collaboration among stakeholders, promotes evidence-based care, and addresses challenges in regional and remote areas to ensure quality nursing care across the healthcare system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

This resource provides training and guidance for aged care providers on essential topics such as dementia care, managing infectious diseases, emergency planning, and restrictive practices. It also includes information on upskilling the workforce and using electronic medication charts. The resource is designed to help providers maintain high-quality care and meet regulatory requirements in aged care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

This framework provides a consistent national approach to clinical governance in healthcare, focusing on governance structures, leadership, culture, safety and quality improvement systems, clinical performance, care environment, and consumer partnerships. It supports healthcare organisations in developing systems to ensure accountability, safety, quality of care, and continuous improvement, following the NSQHS Standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.