The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Malnutrition Universal Screening Tool
The ‘Malnutrition Universal Screening Tool’ (‘MUST’) is a widely used tool for identifying malnutrition risk in adults across various settings. It includes interactive e-learning modules with case studies and assessments, helping staff improve nutritional care and meet quality standards.
This resource was developed internationally and therefore its applicability and usefulness may be limited.
What is the Mini Nutritional Assessment (MNA)?
This resource is a validated nutrition screening and assessment tool to identify malnutrition or risk of malnutrition in people aged 65 and older. It includes an easy-to-use short form for quick identification and intervention planning.
This resource was developed internationally and therefore its applicability and usefulness may be limited.
A guide to completing the Mini Nutritional Assessment – Short Form
This resource is a guide and video for using the Mini Nutritional Assessment (MNA) to identify malnutrition in older people. It explains question scoring, interpretation, and measurement procedures, with a video demonstration.
This resource was developed internationally and therefore its applicability and usefulness may be limited.
EAT-10: A Swallowing Screening Tool
This resource offers a self-assessment tool to screen for swallowing difficulties by rating various aspects of swallowing function. A score of 3 or higher suggests potential issues that may require discussion with a healthcare provider.
This resource was developed internationally and therefore its applicability and usefulness may be limited.
Tailored model of palliative care for people with intellectual disability
This model provides a framework for delivering tailored palliative care for people with intellectual disabilities, aiming for equitable access across various care settings. Supporting toolkits offer resources for health professionals and families to enhance communication and collaborative care.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Improving palliative care - Toolkit for health professionals
This toolkit supports health professionals in delivering palliative care for people with intellectual disabilities by providing resources, guidance on communication, and tailored care strategies. It aims to enhance service quality through understanding specific needs and collaborative care planning.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Good Spirit Good Life - a Quality of life framework
This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Integrated Trauma-Informed Care Framework: My story, my health, my future
This framework integrates trauma-informed care across NSW Health services, enhancing support for clients, families, and carers by guiding staff in trauma-sensitive practices and systemic change. It focuses on preventing re-traumatisation and fostering healing, especially for vulnerable populations.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Better Together: A practical guide to effective engagement with older people
This resource offers practical guidance on effective engagement with older people, highlighting diverse communication methods, cultural sensitivity, and inclusive strategies to capture meaningful input. It supports collaborative relationships and respectful dialogue with older people in decision-making processes.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Better Oral Health - Residential Care
This resource provides a structured approach to oral health care in residential aged care, including assessment, care planning, daily oral care, and referral pathways. It includes training, guidelines, and tools to support staff in promoting oral health for older people with complex needs.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Staff education and support
This resource offers guidance for staff support in dementia care, covering person-centred approaches, workplace culture change, training, and physical environment improvements. It includes strategies to enhance job satisfaction, staff wellbeing, and dementia-friendly care practices.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Personal enjoyment
This resource provides guidance on fostering personal enjoyment for people with dementia, encouraging meaningful activities based on life history and familiar roles. It includes ideas for sensory engagement, physical activity, and social connection in home-like settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Interior design
This resource provides guidance on interior design elements that create a familiar, practical, and dementia-friendly environment. It includes strategies for lighting, colour, furniture, and surfaces to enhance safety, wayfinding, and comfort in care settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Assistive technology
This resource outlines standard infection control precautions, developed for VIC, including practices like hand hygiene, PPE use, and safe disposal of sharps. It is applicable across healthcare settings.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.
Dementia-friendly environments - Designing for people with dementia
This resource provides design principles for creating dementia-friendly environments that support comfort, independence, and a sense of home. It includes guidance on optimising lighting, safety, social connection, and personalised spaces to enhance quality of life.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Standardised care processes
This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Participating with consumers
This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Clinical guidelines for dementia
This resource provides clinical practice guidelines and care principles for dementia, offering evidence-based recommendations for healthcare and aged care professionals. It includes a consumer companion guide and resources for training and implementation to improve dementia care across settings.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
My healthy home: home health factsheet series
This resource offers accessible health information for Aboriginal and Torres Strait Islander people on preventing illness in the home. It includes room-based fact sheets with actions to improve environmental health, available as individual sheets or a workbook. This resource includes state-specific information and therefore its applicability and usefulness may be limited.
Bedrooms and privacy
This resource offers guidance on maintaining personal identity for people with dementia by fostering respect, independence, and communication. It suggests environmental and social modifications to enhance dignity, such as personalising spaces, supporting mobility, and addressing unmet needs.
This resource was developed by a state/territory government or organisation, and therefore its applicability and usefulness may be limited.