Quality Standards Resource Centre

This resource provides a structured approach to oral health care in residential aged care, including assessment, care planning, daily oral care, and referral pathways. It includes training, guidelines, and tools to support staff in promoting oral health for older people with complex needs.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides a comprehensive library of best-practice resources for falls prevention and healthy ageing across various care settings. It offers materials tailored to hospital, residential, community, and dementia care environments, supporting safe and active ageing

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides guidelines on managing swallowing difficulties in aged care by using texture-modified diets and thickened fluids. It explains various food texture levels and fluid consistencies for safe swallowing, offers practical meal preparation tips, and highlights the importance of regular reassessment by a speech pathologist

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This manual offers practical guidelines on food and nutrition best practices in aged care homes, covering menu planning, meal enjoyment, hydration, and malnutrition prevention. It includes checklists, screening tools, and dietary considerations tailored to the needs of older people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides education and tools for clinicians on pressure injury prevention, including risk assessment, prevention strategies, and management protocols. It offers flowcharts, classifications, and case examples to support consistent care. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This resource provides specifications for adult diets tailored to inpatient use in NSW hospitals, including allergy-specific and therapeutic requirements. Although intended for inpatients, it can serve as general guidance for dietitians and food service providers in creating meal plans for diverse health needs. This resource applies to healthcare contexts outside of aged care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.

This resource offers a collection of topic-based resource sheets for workers, covering wellbeing issues relevant to Aboriginal and Torres Strait Islander communities. It includes information on topics like alcohol, anxiety, cultural identity, depression, and trauma. The resources consist of videos, fact sheets, podcasts, apps, and websites to support practitioners and the wellbeing workforce.

This resource outlines the National Consensus Statement on essential elements for safe and high-quality end-of-life care in Australia. It provides guiding principles, care processes, and organisational processes, focusing on person-centred communication, multidisciplinary collaboration, and culturally appropriate care. The statement is designed for healthcare workers, service executives, and policy makers to enhance end-of-life care delivery. 

This resource provides guidance on oral health care for adult inpatients, aligning with the Comprehensive Care Standard. It outlines the importance of oral health assessment, daily care, infection control, and discharge planning to prevent adverse outcomes such as infections, dehydration, and malnutrition, enhancing patient experience and care quality. 

This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.

This resource provides information on the causes, treatments, and prevention of falls in older people. It outlines risk factors, such as home hazards and health conditions, and offers practical tips for reducing falls, including lifestyle changes, home modifications, and medical assessments. The document emphasises the importance of fall prevention in aged care settings.

This Australian Commission on Safety and Quality in Health Care clinical care standards provides guidelines for managing chronic obstructive pulmonary disease (COPD) to reduce hospitalisations and improve outcomes. It includes quality statements, care indicators, and palliative care considerations to support best practices and enhance the quality of life for people with COPD. This resource may apply to healthcare contexts outside of aged care. 

This page provides resources about palliative care for Aboriginal and Torres Strait Islander health workers, and resources to support the non-Indigenous workforce provide culturally-responsive palliative care for Aboriginal and Torres Strait Islander peoples.

This resource outlines how health service organisations can support advance care planning within the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It highlights the importance of documenting a patient’s preferences for future care and ensuring systems are in place to act on these plans. It also provides actions related to policies, sharing decisions, comprehensive care, and clinical handover. 

The National Palliative Care Standards provide guidance for all health professionals and aged care services to deliver high-quality generalist palliative care. They support improved experiences and outcomes for people receiving care, and are intended for use across diverse care settings. Resources like audit tools and fact sheets are available to aid self-assessment and adherence to these standards​.

This resource provides culturally appropriate palliative care education and support for Aboriginal and Torres Strait Islander communities. It includes resources, videos, and training materials aimed at improving understanding, communication, and care practices in end-of-life care, integrating cultural beliefs and values to enhance quality care for Indigenous Australians.

This resource provides evidence-based information and resources on palliative care for health professionals, patients and carers. It covers clinical practice, education, research, and service delivery. The platform aims to improve understanding, decision-making, and quality of care for people with life-limiting illnesses and their families.