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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 40 of 94 result(s)
/quality-standards/food-and-nutrition-manual-aged-care-homes-swallowing-and-food-textures

Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures

Guidance
Published date

This resource provides guidelines on managing swallowing difficulties in aged care by using texture-modified diets and thickened fluids. It explains various food texture levels and fluid consistencies for safe swallowing, offers practical meal preparation tips, and highlights the importance of regular reassessment by a speech pathologist

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Food and Nutrition Manual for Aged Care Homes - Swallowing and food textures
/quality-standards/best-practice-food-and-nutrition-manual-aged-care

Best Practice Food and Nutrition Manual for Aged Care

Guidance
Published date

This manual offers practical guidelines on food and nutrition best practices in aged care homes, covering menu planning, meal enjoyment, hydration, and malnutrition prevention. It includes checklists, screening tools, and dietary considerations tailored to the needs of older people.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.5: Safety of clinical care services, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Best Practice Food and Nutrition Manual for Aged Care
/quality-standards/nutrition-older-people

Nutrition for older people

Guidance

This resource provides nutrition guidelines and support for older people to prevent malnutrition, reduce falls risk, and promote independence. It includes meal planning, dietary tips, and training for service providers, especially those supporting home care.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition for older people
/quality-standards/standardised-care-processes

Standardised care processes

Guidance
Last Updated

This resource offers evidence-based standardised care processes for aged care providers, covering high-risk clinical areas such as falls, pain, incontinence, and dehydration. It provides structured guidelines to support best practices, ensuring consistent and safe care for older people in residential settings.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition
Outcomes
5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks
Standardised care processes
/quality-standards/participating-consumers

Participating with consumers

Fact sheet
Last Updated

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Care coordination and transitions, Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services, 5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care
Participating with consumers
/quality-standards/healthy-eating-and-nutrition-resources

Healthy Eating and Nutrition Resources

Guidance
Last Updated

This resource provides heart-healthy eating and nutrition resources for health professionals to guide patients. It includes practical advice on managing high blood pressure, maintaining a healthy weight, and increasing omega-3 intake. The materials support long-term dietary changes through recipes, meal planning tools, and educational guides to promote heart health.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
/quality-standards/program-experience-palliative-approach-pepa

Program of Experience in the Palliative Approach (PEPA)

Guidance

This page provides resources about palliative care for health professionals. The education resources support placement and workshop learning, but can be used for self-directed learning.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Program of Experience in the Palliative Approach (PEPA)
/quality-standards/national-consensus-statement-essential-elements-safe-and-high-quality-end-life-care

National Consensus Statement: Essential elements for safe and high-quality end-of-life care

Report
Published date

This resource outlines the National Consensus Statement on essential elements for safe and high-quality end-of-life care in Australia. It provides guiding principles, care processes, and organisational processes, focusing on person-centred communication, multidisciplinary collaboration, and culturally appropriate care. The statement is designed for healthcare workers, service executives, and policy makers to enhance end-of-life care delivery. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
National Consensus Statement: Essential elements for safe and high-quality end-of-life care
/quality-standards/overview-voluntary-assisted-dying

Overview of Voluntary Assisted Dying

Guidance
Last Updated

This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Overview of Voluntary Assisted Dying
/quality-standards/indigenous-program-experience-palliative-approach

Indigenous Program of Experience in the Palliative Approach

Guidance

This page provides resources about palliative care for Aboriginal and Torres Strait Islander health workers, and resources to support the non-Indigenous workforce provide culturally-responsive palliative care for Aboriginal and Torres Strait Islander peoples.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Indigenous Program of Experience in the Palliative Approach
/quality-standards/advance-care-planning-information-health-service-organisations

Advance care planning - Information for health service organisations

Guidance
Published date

This resource outlines how health service organisations can support advance care planning within the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It highlights the importance of documenting a patient’s preferences for future care and ensuring systems are in place to act on these plans. It also provides actions related to policies, sharing decisions, comprehensive care, and clinical handover. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Palliative and end of life care, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
Advance care planning - Information for health service organisations
/quality-standards/why-meals-matter-0

Why meals matter

Discussion paper

This resource highlights the importance of meals in aged care settings, focusing on nutritional needs, dining experience, and personal preferences. It addresses issues like malnutrition, dehydration, and food choice, linking them to resident wellbeing, autonomy, and satisfaction. It also suggests strategies such as person-centred dining, meal service innovations, and improved environmental factors to enhance mealtime experiences in residential aged care.

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.4: Dining experience
Why meals matter
/quality-standards/safe-food-australia-guide-food-safety-standards

Safe Food Australia - A guide to the Food Safety Standards

Guidance
Published date

This resource provides guidance on the food safety standards in Australia, specifically Chapter 3 of the Australia New Zealand Food Standards Code. It outlines requirements for food businesses, focusing on safe food handling practices, hygiene, and equipment standards. The resource helps aged care providers comply with regulatory standards to ensure safe and suitable food for vulnerable populations.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Safe Food Australia - A guide to the Food Safety Standards
/quality-standards/mealtime-safety

Mealtime Safety

Guidance

This resource provides guidance on mealtime safety, particularly for people with swallowing difficulties who are at risk of choking. It includes steps to respond to choking incidents, tips for recognising signs of swallowing difficulties, and resources for making referrals. It also covers documenting incidents and maintaining proper oral hygiene, promoting safe and enjoyable mealtimes in care environments​

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Mealtime Safety
/quality-standards/nutrition-and-older-adults

Nutrition and older adults

Guidance
Last Updated

This resource provides guidance on maintaining healthy nutrition as people age. It covers key considerations such as increasing calcium intake, managing changes in appetite, and the importance of hydration. It also offers practical advice on reducing salt, fat, and sugar consumption, ensuring proper bone health through calcium and vitamin D, and maintaining a balanced diet to support overall health and well-being in older adults.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks
Nutrition and older adults
/quality-standards/national-palliative-care-standards-all-health-professionals-and-aged-care-services

National Palliative Care Standards for All Health Professionals and Aged Care Services

Guidance

The National Palliative Care Standards provide guidance for all health professionals and aged care services to deliver high-quality generalist palliative care. They support improved experiences and outcomes for people receiving care, and are intended for use across diverse care settings. Resources like audit tools and fact sheets are available to aid self-assessment and adherence to these standards​.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
National Palliative Care Standards for All Health Professionals and Aged Care Services
/quality-standards/gwandalan-supporting-palliative-care-aboriginal-and-torres-strait-islander-communities

Gwandalan – Supporting Palliative Care for Aboriginal and Torres Strait Islander Communities

Guidance

This resource provides culturally appropriate palliative care education and support for Aboriginal and Torres Strait Islander communities. It includes resources, videos, and training materials aimed at improving understanding, communication, and care practices in end-of-life care, integrating cultural beliefs and values to enhance quality care for Indigenous Australians.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Gwandalan – Supporting Palliative Care for Aboriginal and Torres Strait Islander Communities
/quality-standards/palliative-care-knowledge-network

Palliative care knowledge network

Guidance

This resource provides evidence-based information and resources on palliative care for health professionals, patients and carers. It covers clinical practice, education, research, and service delivery. The platform aims to improve understanding, decision-making, and quality of care for people with life-limiting illnesses and their families.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Palliative care knowledge network
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-palliative-and-end-life-care

RACGP aged care clinical guide (Silver Book) - Part A - Palliative and end-of-life care

Guidance
Last Updated

This guide focuses on palliative and end-of-life care, detailing general principles, illness trajectories, the role of general practitioners, and practical recommendations for patient-cantered care. It provides consensus-based guidelines for initiating advance care planning, symptom management, team-based end-of-life care, medication use, and supporting both patients and their families. It includes information on the transition from chronic disease treatment to a palliative approach and includes tools for clinical decision-making.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
RACGP aged care clinical guide (Silver Book) - Part A - Palliative and end-of-life care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-palliative-care-approach

RACGP aged care clinical guide (Silver Book) - Part B - Palliative care approach

Guidance
Last Updated

This guide outlines a palliative care approach for patients with life-limiting conditions, focusing on improving quality of life through early assessment, pain relief, and addressing psychosocial and spiritual needs. It describes the role of general practitioners in delivering person-centred care, engaging families, and ensuring collaborative, holistic support in both residential aged care and community settings.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
RACGP aged care clinical guide (Silver Book) - Part B - Palliative care approach