The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Improving accommodation in residential aged care
This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition and dining stand-up discussion notes
This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Stand-up discussion notes (DOCX 6.68 MB)
Dementia-friendly environments - Dining areas, kitchens and eating
This resource provides guidelines for creating dementia-friendly dining and kitchen spaces, emphasising sensory engagement, personalised meal experiences, and a home-like environment. It includes practical adjustments for lighting, noise, seating, and social interaction to enhance dining enjoyment.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Food, nutrition & dining - information for providers
This resource provides information and support for aged care providers to improve food, nutrition, and dining services. It includes guidance on meeting nutritional standards, promoting resident choice, and ensuring a positive dining experience. The resource also offers tools for monitoring food quality, addressing dietary needs, and enhancing overall meal service delivery. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition & dining - information for workers
This resource provides guidance for aged care workers on improving food, nutrition, and dining experiences for residents. It covers meal preparation, resident engagement in food choices, safe food handling, and the importance of nutrition in promoting wellbeing. The resource offers practical tips for ensuring meals meet individual dietary needs and preferences. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition and dining: a reflection on practice
This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.
The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Managing worker risk policy
Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers.
This policy includes information about:
Managing worker risk policy (PDF 386.18 KB)
National Aged Care Design Principles and Guidelines
This guide provides guidance on different systems and tools that can be used in residential aged care and community settings. It includes topics such as clinical handover and continuity of care (medication management), information technology systems, My Aged Care, quality improvement, and more. This resource complements Part A: Common clinical conditions in aged care and Part B: General approaches to aged care of the RACGP aged care clinical guide (Silver Book).
Dementia enabling environments - Adapt a home: Kitchen
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the kitchen. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
