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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 21 to 40 of 42 result(s)
/quality-standards/supporting-people-living-dementia-eat-and-drink-well

Supporting people living with dementia to eat and drink well

Guidance

This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services, Food and nutrition
Standard
5: Clinical Care, 6: Food and Nutrition, 7: The Residential Community
Outcomes
5.6 Cognitive impairment  , 6.4: Dining experience, 7.1: Daily living
Supporting people living with dementia to eat and drink well
/quality-standards/rural-health-workforce

Rural health workforce

Guidance
Last Updated

This resource provides an overview of the rural health workforce in Australia, including policies and programs designed to encourage health professionals to train and practise in rural and remote areas. It highlights strategies for improving healthcare access and quality in these regions, supporting both professionals and communities. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Rural health workforce
/quality-standards/national-aboriginal-and-torres-strait-islander-health-workforce-strategic-framework-and-implementation-plan-2021-2031

National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework and Implementation Plan 2021–2031

Guidance
Published date

This resource is separated into 2 parts: the vision, objectives and target; and the strategic framework and implementation plan. This plan has 6 overarching strategic directions. These directions support the ongoing development of the size, capability and capacity of the Aboriginal and Torres Strait Islander health workforce. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
National Aboriginal and Torres Strait Islander Health Workforce Strategic Framework and Implementation Plan 2021–2031
/quality-standards/national-allied-health-workforce-strategy

National Allied Health Workforce Strategy

Guidance
Last Updated

The National Allied Health Workforce Strategy outlines a plan to address workforce challenges, including the shortage of allied health professionals in Australia. It focuses on aligning the supply of professionals with current and future needs, ensuring workforce safety and quality, and enhancing sector-specific data collection. The strategy aims to support workforce planning and development.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
National Allied Health Workforce Strategy
/quality-standards/our-work-related-rural-health-workforce

Our work related to the rural health workforce

Guidance
Last Updated

This resource provides an overview of various initiatives and programs supporting the rural health workforce in Australia. It includes training programs, scholarships, and recruitment schemes aimed at addressing workforce shortages in rural and remote areas. The resource outlines efforts to improve healthcare access and quality through targeted support for medical and nursing professionals. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Our work related to the rural health workforce
/quality-standards/national-medical-workforce-strategy-2021-2031

National Medical Workforce Strategy 2021–2031

Guidance
Published date

This resource outlines the National Medical Workforce Strategy 2021–2031, developed to guide long-term medical planning across Australia. It provides a structured approach to creating a sustainable, well-trained medical workforce. The strategy includes 25 actions under 5 priority areas: collaboration, rebalancing supply, reforming training, building generalist capabilities, and ensuring workforce flexibility. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
National Medical Workforce Strategy 2021–2031
/quality-standards/national-nursing-workforce-strategy

National Nursing Workforce Strategy

Guidance
Last Updated

The resource provides information on the National Nursing Workforce Strategy, which outlines long-term plans for workforce sustainability, diversity, and development. It supports collaboration among stakeholders, promotes evidence-based care, and addresses challenges in regional and remote areas to ensure quality nursing care across the healthcare system. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
National Nursing Workforce Strategy
/quality-standards/nourishing-connections-vital-role-social-dining-aged-care

Nourishing connections: The vital role of social dining in aged care

Guidance

This resource explains how social dining in aged care can enhance nutrition and wellbeing by fostering social connections. It encourages creating positive dining environments that promote engagement and respect personal preferences during mealtimes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Delivering comprehensive care and services, Food and nutrition
Standard
6: Food and Nutrition, 7: The Residential Community
Outcomes
6.4: Dining experience, 7.1: Daily living
Nourishing connections: The vital role of social dining in aged care
/quality-standards/governing-reform-aged-care-program

Governing for Reform in Aged Care Program

Guidance

This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Corporate and clinical governance, Accountability and quality system, Risk management system, Incident management system, Feedback and complaints management system, Information management system, Workforce and human resources management, Emergency and disaster management
Standard
2: The Organisation
Outcomes
2.1: Partnering with individuals, 2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.3: Accountability, quality system and policies and procedures, 2.4: Risk management, 2.5: Incident management, 2.6a: Complaints and feedback management for aged care workers, 2.6b: Complaints and feedback management for individuals, 2.7: Information management, 2.8: Workforce planning, 2.9: Human resource management, 2.10: Emergency and disaster management
Governing for Reform in Aged Care Program
/quality-standards/care-and-support-mental-health-resources

Care and Support Mental Health Resources

Guidance

This resource offers mental health and trauma-informed care materials to support aged care, home care, and disability support workers. Developed with industry consultation, it provides strategies to improve worker wellbeing, manage workplace stress, and integrate trauma-informed practices, addressing common challenges like burnout and occupational stress.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Care and Support Mental Health Resources
/quality-standards/allied-health-regulation

Allied health regulation

Guidance

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

Author
External resource
Key Theme
Workforce and human resources management, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 2.9: Human resource management
Allied health regulation
/quality-standards/food-and-nutrition-practice-guide

Food and nutrition - Practice guide

Guidance
Last Updated

This resource focuses on culturally inclusive food and nutrition practices in aged care settings. It outlines the importance of considering cultural, religious, and personal food preferences when preparing meals. The guide suggests involving people in menu planning, conducting regular dietary assessments, and providing culturally appropriate meals and utensils. The resource also highlights the value of celebrating cultural events and ensuring meals meet both nutritional needs and cultural expectations.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.4: Dining experience, 6.2: Assessment of nutritional needs and preferences
Food and nutrition - Practice guide
/quality-standards/self-care-matters-aged-care

Self-Care Matters Aged Care

Guidance

This resource supports aged care workers in managing stress and maintaining mental and physical wellbeing. It includes videos and tools focused on self-care strategies, such as mindfulness, relaxation, and personalised self-care planning. The resource is designed to help prevent burnout and promote resilience in delivering high-quality care in aged care settings.

Author
External resource
Key Theme
Workforce and human resources management, Accountability and quality system
Standard
2: The Organisation
Outcomes
2.2a: Quality, safety and inclusion culture to support aged care workers to deliver quality care, 2.8: Workforce planning
Self-Care Matters Aged Care
/quality-standards/aged-care-workforce

Aged care workforce

Guidance
Last Updated

This resource provides information about the aged care workforce, highlighting opportunities for those interested in joining the sector. It details available programs such as scholarships, training, and clinical placements for nurses and aged care workers. It also includes initiatives to support the growth, training, and development of the aged care workforce to ensure quality care for older adults. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.8: Workforce planning
Aged care workforce
/quality-standards/code-conduct

Code of conduct

Guidance
Last Updated

This resource provides the National Boards' Code of Conduct, outlining the expected professional behaviour and ethical standards for registered health practitioners. It serves as a regulatory framework to ensure safe, ethical care, helping practitioners understand their responsibilities. The document is important for all registered practitioners to ensure they comply with these standards across healthcare settings.

Author
External resource
Key Theme
Workforce and human resources management
Standard
2: The Organisation
Outcomes
2.9: Human resource management, 2.8: Workforce planning
Code of conduct
/quality-standards/improving-accommodation-residential-aged-care

Improving accommodation in residential aged care

Guidance
Last Updated

This resource provides information on improving accommodation in residential aged care through the National Aged Care Design Principles and Guidelines, effective from July 2024. It covers areas such as creating dementia-friendly environments, improving access to outdoor spaces, fostering community connections, and ensuring privacy. The guidelines aim to promote independence and a home-like atmosphere. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Environment, Delivering comprehensive care and services, Food and nutrition
Standard
4: The Environment, 6: Food and Nutrition, 7: The Residential Community
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 6.4: Dining experience, 7.1: Daily living
Improving accommodation in residential aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-older-people-rural-and-remote-communities

RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities

Guidance
Last Updated

This guide discusses providing aged care in rural and remote communities, focusing on the unique needs of older residents, the role of GPs in care coordination, and overcoming challenges like limited services and workforce shortages. It covers building telehealth connections, establishing collaborative care models, and offers a checklist for newly arrived GPs to support quality care for older adults.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Workforce and human resources management
Standard
4: The Environment, 2: The Organisation, 3: The Care and Services, 5: Clinical Care
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Older people in rural and remote communities
/quality-standards/food-nutrition-and-dining-stand-discussion-notes

Food, nutrition and dining stand-up discussion notes

Presentations
Published date
Last Updated

This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards. 

Stand-up discussion notes  (DOCX  6.68 MB)
Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
5.5: Safety of clinical care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
thumbnail image fnd stand-up discussion notes
/quality-standards/dementia-friendly-environments-dining-areas-kitchens-and-eating

Dementia-friendly environments - Dining areas, kitchens and eating

Guidance
Last Updated

This resource provides guidelines for creating dementia-friendly dining and kitchen spaces, emphasising sensory engagement, personalised meal experiences, and a home-like environment. It includes practical adjustments for lighting, noise, seating, and social interaction to enhance dining enjoyment.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Food and nutrition
Standard
4: The Environment, 5: Clinical Care, 6: Food and Nutrition
Outcomes
4.1b: Environment – services delivered other than in the individual’s home, 5.6 Cognitive impairment  , 6.4: Dining experience
Dementia-friendly environments - Dining areas, kitchens and eating
/quality-standards/food-nutrition-dining-information-providers

Food, nutrition & dining - information for providers

Guidance

This resource provides information and support for aged care providers to improve food, nutrition, and dining services. It includes guidance on meeting nutritional standards, promoting resident choice, and ensuring a positive dining experience. The resource also offers tools for monitoring food quality, addressing dietary needs, and enhancing overall meal service delivery. This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards. 

Author
Aged Care Quality & Safety Commission
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences, 6.3: Provision of food and drinks, 6.4: Dining experience
Food, nutrition & dining - information for providers