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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 80 of 95 result(s)
/quality-standards/principles-safe-and-high-quality-transitions-care

Principles for safe and high-quality transitions of care

Guidance
Published date

This resource outlines essential principles to support safe and high-quality transitions of care for people across healthcare settings, including aged care. It emphasises person-centred approaches, multidisciplinary collaboration, secure record systems, and continuity of care, aiming to minimise risks during care transitions for vulnerable populations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Principles for safe and high-quality transitions of care
/quality-standards/poster-principles-safe-and-high-quality-transitions-care

Poster - Principles of safe and high-quality transitions of care

Poster
Published date

This resource outlines the principles of safe and high-quality transitions of care. It highlights the importance of person-centred care, multidisciplinary collaboration, and clear communication between providers. It ensures coordination, accountability, and secure documentation to support continuity of care when transferring people between care settings. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions
Standard
3: The Care and Services, 7: The Residential Community
Outcomes
3.4: Planning and coordination of funded aged care services, 7.2: Transitions
Poster - Principles of safe and high-quality transitions of care
/quality-standards/preventing-equipment-failures

Preventing equipment failures

Guidance

This resource highlights the importance of preventing equipment failures in aged care settings. It outlines the need for regular maintenance checks, adherence to manufacturer guidelines, and proper record-keeping to ensure safety. The document also provides recommendations for improving the safety and reliability of critical devices, such as mobility hoists and medical equipment. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Environment, Delivering comprehensive care and services
Standard
4: The Environment
Outcomes
4.1b: Environment – services delivered other than in the individual’s home
Preventing equipment failures
/quality-standards/national-consensus-statement-essential-elements-recognising-and-responding-acute-physical-deterioration

National Consensus Statement - Essential elements for recognising and responding to acute physical deterioration

Guidance
Published date

This consensus statement outlines essential elements for recognising and responding to acute physiological deterioration in healthcare settings. It covers clinical processes like vital signs monitoring, diagnosis, and rapid response systems, as well as organisational aspects such as leadership, education, and evaluation. It provides generic information that can be applied to the aged care setting.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.1 Assessment and planning
National Consensus Statement - Essential elements for recognising and responding to acute physical deterioration
/quality-standards/national-safety-and-quality-health-service-standards-second-edition

National Safety and Quality Health Service Standards (second edition)

Guidance
Last Updated

This resource outlines the second edition of the National Safety and Quality Health Service (NSQHS) Standards. It aims to protect people from harm and improve healthcare quality. The 8 standards cover areas like clinical governance, infection control, and medication safety, supporting aged care providers in meeting safety and quality expectations. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Corporate and clinical governance
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
National Safety and Quality Health Service Standards (second edition)
/quality-standards/support-home-program-handbook

Support at Home program handbook

Guidance
Last Updated

This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Care coordination and transitions
Standard
7: The Residential Community
Outcomes
7.2: Transitions
Support at Home program handbook
/quality-standards/healthy-ageing

Healthy Ageing

Guidance

This resource is a collection of resources on the Tasmanian Government Department of Health webpage about healthy ageing. It includes resources about malnutrition screening, being physically active, and eating well.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services, Clinical safety, Food and nutrition
Standard
4: The Environment, 5: Clinical Care, 6: Food and Nutrition
Outcomes
4.1a: Environment – services delivered in the individual’s home, 5.5: Safety of clinical care services, 6.3: Provision of food and drinks
Healthy Ageing
/quality-standards/national-model-clinical-governance-framework

National Model Clinical Governance Framework

Guidance
Last Updated

This framework provides a consistent national approach to clinical governance in healthcare, focusing on governance structures, leadership, culture, safety and quality improvement systems, clinical performance, care environment, and consumer partnerships. It supports healthcare organisations in developing systems to ensure accountability, safety, quality of care, and continuous improvement, following the NSQHS Standards. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Care coordination and transitions, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
National Model Clinical Governance Framework
/quality-standards/preventing-falls-home

Preventing falls at home

Fact sheet
Last Updated

This resource provides information on preventing falls at home for older people. It explains common causes of falls, such as poor lighting and slippery surfaces, and offers practical solutions like home modifications, exercise, and footwear adjustments. The document emphasises maintaining safety in and around the home to reduce the risk of falls.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Delivering comprehensive care and services, Environment, Clinical safety
Standard
4: The Environment, 5: Clinical Care
Outcomes
4.1a: Environment – services delivered in the individual’s home, 5.5: Safety of clinical care services
Preventing falls at home
/quality-standards/clinical-governance-allied-health-practitioners

Clinical governance for allied health practitioners

Fact sheet
Published date

This fact sheet identifies the clinical governance and roles and responsibilities of allied health practitioners. It provides information on the National Model Clinical Governance Framework and lists the roles and responsibilities across Governance, leadership and culture, patient safety and quality systems, clinical performance and effectiveness and safe environment for the delivery of care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Care coordination and transitions, Corporate and clinical governance, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Clinical governance for allied health practitioners
/quality-standards/knowledge-and-implementation-hub-clinical-governance

Knowledge and Implementation Hub - Clinical governance

Guidance
Last Updated

This resource discusses clinical governance in aged care, highlighting its importance in delivering safe, high-quality care. It includes evidence-based resources, themes on governance like leadership, culture, consumer partnerships, and workforce strategies, and provides access to research projects, reviews, and practical guidance to support care quality improvements.

Author
External resource
Key Theme
Care coordination and transitions, Corporate and clinical governance, Information management system, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance
Knowledge and Implementation Hub - Clinical governance
/quality-standards/allied-health-regulation

Allied health regulation

Guidance

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

Author
External resource
Key Theme
Workforce and human resources management, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 2.9: Human resource management
Allied health regulation
/quality-standards/about-speech-pathologists-aged-care

About speech pathologists - Aged care

Guidance
Last Updated

This resource discusses the role of speech pathologists in supporting older people with communication and swallowing disorders caused by ageing, neurological conditions, and other health factors. It highlights the prevalence of communication and swallowing difficulties in aged care, their impacts, and how speech pathology services promote independence, participation, and quality of life through assessment, therapy, and tailored interventions.

Author
External resource
Key Theme
Care coordination and transitions, Assessment and planning, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
About speech pathologists - Aged care
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-multimorbidity

RACGP aged care clinical guide (Silver Book) - Part A - Multimorbidity

Guidance
Last Updated

This resource provides guidelines for managing patients with multimorbidity in aged care settings. It includes frameworks for assessing treatment burden, identifying patients at risk, and developing individualised care plans. It recommends validated tools for screening, a focus on quality of life, and strategies for medication review and care coordination.

Author
External resource
Key Theme
Care coordination and transitions, Assessment and planning, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part A - Multimorbidity
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-geriatric-syndromes

RACGP aged care clinical guide (Silver Book) - Part B - Geriatric syndromes

Guidance
Last Updated

This guide outlines the challenges of diagnosing and managing geriatric syndromes, describing clusters like immobility, instability, incontinence, frailty, sarcopenia, and cognitive impairment. It introduces the 'Geriatric 5Ms' framework: Mind, Mobility, Medications, Mult complexity, and Matters Most, which assists in comprehensive assessment and care planning for older adults, focusing on mental health, physical function, medication review, complex health needs, and care goals.

Author
External resource
Key Theme
Care coordination and transitions, Assessment and planning, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Geriatric syndromes
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-provision-after-hours-aged-care-services

RACGP aged care clinical guide (Silver Book) - Part B - Provision of after-hours aged care services

Guidance
Last Updated

This guide details the provision of after-hours care for older adults in residential aged care facilities (RACFs) and the community. It covers collaborative agreements between GPs and RACFs, processes to reduce emergency department visits, hospital avoidance strategies, and the importance of coordinating multidisciplinary care. It also addresses infrastructure needs, support staff availability, and funding arrangements to ensure quality care during after-hours periods.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Provision of after-hours aged care services
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-supporting-independent-living-older-people

RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people

Guidance
Last Updated

This guide discusses strategies for supporting independent living in older adults, covering concepts of healthy ageing, using aged care services, respite care, and re-aligning function. It highlights the role of general practitioners in promoting autonomy, addressing individual needs, and avoiding ageist language while facilitating access to community or residential care services.

Author
External resource
Key Theme
Assessment and planning, Delivering comprehensive care and services, Care coordination and transitions
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.4: Comprehensive care, 3.2: Delivery of funded aged care services
RACGP aged care clinical guide (Silver Book) - Part B - Supporting independent living in older people
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-principles-multimorbidity

RACGP aged care clinical guide (Silver Book) - Part B - Principles of multimorbidity

Guidance
Last Updated

This guide discusses managing multimorbidity, which involves the presence of multiple chronic diseases and their impact on older adults' quality of life and independence. It outlines the role of general practitioners in care coordination, shared decision-making, and holistic care approaches, considering the benefits and risks of interventions across residential and community care settings.

Author
External resource
Key Theme
Care coordination and transitions, Assessment and planning, Delivering comprehensive care and services
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Principles of multimorbidity
/quality-standards/digital-health-healthcare-providers

Digital health - For healthcare providers

Guidance
Last Updated

This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
Key Theme
Information management system, Care coordination and transitions, Workforce and human resources management, Corporate and clinical governance
Standard
2: The Organisation, 5: Clinical Care
Outcomes
2.7: Information management, 5.1: Clinical governance
Digital health - For healthcare providers
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-frailty

RACGP aged care clinical guide (Silver Book) - Part A - Frailty

Guidance
Last Updated

This guide discusses frailty in older adults, detailing assessment methods, risk factors, and management strategies. It includes annual frailty assessments, involvement of multidisciplinary teams (physiotherapists, dietitians), recommendations for physical activity, nutrition support, vitamin D supplementation, medication review, and interventions to reduce complications such as falls and malnutrition in aged care.

Author
External resource
Key Theme
Care coordination and transitions, Delivering comprehensive care and services, Assessment and planning
Standard
5: Clinical Care
Outcomes
5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part A - Frailty