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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 61 to 80 of 89 result(s)
/quality-standards/teethorgau

Teeth.org.au

Guidance

Teeth.org.au is a website designed to provide oral health information to maintain a healthy mouth. It provides educational resources, information on accessing dental care, finding a dentist tool, and articles on oral health.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Teeth.org.au
/quality-standards/mental-health-and-wellbeing-suicidal-thoughts-and-self-harm

Mental health and wellbeing - Suicidal thoughts and self-harm

Guidance
Last Updated

This resource examines suicidal thoughts and self-harm in older adults, particularly in residential aged care. It discusses associated risk factors, the prevalence of mental health conditions, what organisations and individuals can do and gaps in understanding suicide risk. It also reviews interventions, highlighting the need for mental health assessments and training to improve detection and care.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Suicidal thoughts and self-harm
/quality-standards/mental-health-and-wellbeing-screening-tools

Mental health and wellbeing - Screening tools

Guidance
Last Updated

This resource covers screening tools for detecting anxiety and depression in older adults, especially in residential aged care. It discusses the importance of mental health screening, steps individuals and organisations can take, choosing appropriate tools, and highlights tools such as the Geriatric Depression Scale and Cornell Scale for Depression in Dementia. It emphasises early detection and routine mental health screening in aged care.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Screening tools
/quality-standards/mental-health-and-wellbeing-anxiety

Mental health and wellbeing - Anxiety

Guidance
Last Updated

This resource provides information on anxiety among older adults, especially those in residential aged care. It outlines risk factors, detection tools, and effectiveness of non-pharmacological interventions such as reminiscence therapy and cognitive behavioural therapy. It also provides guidance on what both individuals and organisations can do to prevent and manage anxiety effectively.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Anxiety
/quality-standards/mental-health-and-wellbeing-depression

Mental health and wellbeing - Depression

Guidance
Last Updated

This resource provides information on depression in older adults, particularly in residential aged care. It discusses risk factors, detection tools, and treatment approaches, including psychotherapy, music-based interventions, and exercise. It also provides guidance on what both individuals and organisations can do to prevent and manage depression effectively.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
Mental health and wellbeing - Depression
/quality-standards/first-aid-fact-sheet-choking-adult-or-child-over-1-year

First aid fact sheet - Choking adult or child (over 1 year)

Fact sheet
Last Updated

This fact sheet provides first aid instructions for choking in adults or children over one year. It details recognising choking symptoms and steps for emergency care and guidance to call emergency services if necessary.

Author
External resource
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
First aid fact sheet -  Choking adult or child (over 1 year)
/quality-standards/improving-patient-outcomes-through-medical-nutrition-therapy

Improving patient outcomes through Medical Nutrition Therapy

Guidance
Published date

This resource outlines the role of Accredited Practising Dietitians (APDs) in medical nutrition therapy across various health conditions, including those common in aged care. It includes indications for referral to an APD and highlights benefits such as improved nutritional status, symptom management, and enhanced health outcomes. This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting.

Author
External resource
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Improving patient outcomes through Medical Nutrition Therapy
/quality-standards/working-stolen-generations-understanding-trauma-providing-effective-dental-services-stolen-generation-survivors

Working with the Stolen Generations: understanding trauma - Providing effective dental services to Stolen Generation survivors

Guidance

This resource is a fact sheet providing guidance for dental staff when working with Stolen Generations survivors. It discusses understanding trauma, effective communication, addressing potential triggers in clinical settings, and respecting cultural sensitivities. It includes practical tips on culturally safe practices to support the specific needs of this community.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
Working with the Stolen Generations:  understanding trauma - Providing effective dental services to Stolen Generation survivors
/quality-standards/resources-aboriginal-and-torres-strait-islander-mental-health-and-wellbeing

Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing

Guidance

This resource provides a variety of documents and resources to support the mental health and wellbeing of Aboriginal and Torres Strait Islander peoples. It covers topics including leadership in mental health, culturally safe practices, social and emotional wellbeing, suicide prevention, and strategic policy frameworks, offering tools for health professionals and communities.

Author
External resource
Key Theme
Assessment and planning, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 5.5: Safety of clinical care services
Resources for Aboriginal and Torres Strait Islander Mental Health and Wellbeing
/quality-standards/abbey-pain-scale

Abbey Pain Scale

Forms
Published date

This resource introduces the Abbey Pain Scale, a non-verbal pain assessment tool designed for identifying pain in people living with dementia. It aids healthcare professionals in recognising pain behaviours in those unable to communicate their needs effectively, supporting timely and appropriate pain management interventions.

Author
External resource
Key Theme
Clinical safety
Standard
5: Clinical Care
Outcomes
5.5: Safety of clinical care services
/quality-standards/racgp-guidelines-preventive-activities-general-practice-miscellaneous

RACGP Guidelines for preventive activities in general practice - Miscellaneous

Guidance

This resource provides guidelines for preventive activities in general practice, covering frailty, hearing, sleep disorders, oral health, urinary incontinence, and vision.

Author
External resource
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
RACGP Guidelines for preventive activities in general practice - Miscellaneous
/quality-standards/centre-cultural-diversity-ageing-resources

Centre for Cultural Diversity in Ageing - Resources

Guidance

This page offers a wide range of resources aimed at helping aged care providers deliver culturally inclusive services. It includes multilingual communication cards, cultural care plans, and practice guides that help address the cultural, linguistic, and spiritual needs of people in care. The resources make sure aged care services are accessible, safe, and appropriate for culturally and linguistically diverse populations​.

Author
External resource
Key Theme
Person-centred care, Corporate and clinical governance, Care coordination and transitions, Food and nutrition
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.2: Delivery of funded aged care services, 3.4: Planning and coordination of funded aged care services, 6.1: Partnering with individuals on food and drinks, 6.2: Assessment of nutritional needs and preferences
Centre for Cultural Diversity in Ageing - Resources
/quality-standards/eat-health-australian-dietary-guidelines

Eat for health: Australian dietary guidelines

Guidance

This resource provides up-to-date advice on the types and amounts of food needed for health and wellbeing, based on the Australian dietary guidelines. It includes recommendations for balanced eating patterns, addressing chronic disease risk, and offers resources such as brochures, posters, and guides for different population groups, including children and Aboriginal and Torres Strait Islander peoples.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Eat for health: Australian dietary guidelines
/quality-standards/embracing-food-diverse-cultures

Embracing food from diverse cultures

Guidance

This resource provides a module designed to help aged care chefs and cooks manage the nutritional needs and food preferences of culturally diverse populations. It focuses on supporting cultural traditions, involving people in menu planning, and enhancing engagement during meals. The module offers practical skills, recipes, and continuous access to resources, promoting inclusivity in aged care dining service.

Author
External resource
Key Theme
Person-centred care, Food and nutrition
Standard
1: The Individual, 6: Food and Nutrition
Outcomes
1.1: Person-centred care, 6.2: Assessment of nutritional needs and preferences
Embracing food from diverse cultures
/quality-standards/nutrition

Nutrition

Guidance
Last Updated

This resource provides guidance on nutrition for people in palliative care. It highlights the importance of prioritising comfort and quality of life over nutritional intake. It discusses oral intake, artificial hydration, and medically assisted nutrition, emphasising communication with families and cultural considerations when managing nutrition and hydration at the end of life.

Author
External resource
Key Theme
Clinical safety, Food and nutrition
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
Nutrition
/quality-standards/food-and-nutrition-practice-guide

Food and nutrition - Practice guide

Guidance
Last Updated

This resource focuses on culturally inclusive food and nutrition practices in aged care settings. It outlines the importance of considering cultural, religious, and personal food preferences when preparing meals. The guide suggests involving people in menu planning, conducting regular dietary assessments, and providing culturally appropriate meals and utensils. The resource also highlights the value of celebrating cultural events and ensuring meals meet both nutritional needs and cultural expectations.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.4: Dining experience, 6.2: Assessment of nutritional needs and preferences
Food and nutrition - Practice guide
/quality-standards/qi-program-quick-reference-guide-unplanned-weight-loss

QI Program quick reference guide – Unplanned weight loss

Guidance
Last Updated

This resource provides a quick reference guide for approved aged care providers on collecting and reporting data related to unplanned weight loss as part of the National Aged Care Mandatory Quality Indicator Program. It outlines reporting requirements for significant and consecutive unplanned weight loss and offers guidance on how to track and submit data quarterly. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Food and nutrition, Clinical safety
Standard
6: Food and Nutrition, 5: Clinical Care
Outcomes
6.2: Assessment of nutritional needs and preferences, 5.5: Safety of clinical care services
QI Program quick reference guide – Unplanned weight loss
/quality-standards/maggie-beer-foundation-online-training-modules

Maggie Beer Foundation - Online Training Modules

Guidance

This resource offers free online training modules designed to improve food experiences for older people in aged care. The modules cover topics such as creating appetising meals, food presentation, and supporting nutrition and hydration. The program is intended for cooks, chefs, and aged care providers to enhance the quality of food service in care settings.

Author
External resource
Key Theme
Food and nutrition
Standard
6: Food and Nutrition
Outcomes
6.3: Provision of food and drinks, 6.2: Assessment of nutritional needs and preferences
Maggie Beer Foundation - Online Training Modules
/quality-standards/nsqmhcmo-standards-guide-service-providers

NSQMHCMO Standards Guide for Service Providers

Guidance
Published date

This guide helps service providers implement the National Safety and Quality Mental Health Standards for Community Managed Organisations. It covers governance, care models, and quality systems. While focused on mental health services, elements like governance and quality may be relevant to aged care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Clinical safety, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.5: Safety of clinical care services, 3.1 Assessment and planning
NSQMHCMO Standards Guide for Service Providers
/quality-standards/aboriginal-and-torres-strait-islander-mental-health-program

Aboriginal and Torres Strait Islander mental health program

Fact sheet
Last Updated

This resource provides information on a mental health program for Aboriginal and Torres Strait Islander people. It includes funding for culturally appropriate mental health services, offering psychological therapies, complex care, and clinical coordination. The program integrates with other services such as drug and alcohol support and suicide prevention initiatives. 

This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Assessment and planning, Delivering comprehensive care and services, Clinical safety, Person-centred care
Standard
3: The Care and Services, 5: Clinical Care, 1: The Individual
Outcomes
3.1 Assessment and planning, 3.2: Delivery of funded aged care services, 5.5: Safety of clinical care services, 1.1: Person-centred care
Aboriginal and Torres Strait Islander mental health program