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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 9 of 9 result(s)
/quality-standards/good-spirit-good-life-quality-life-framework

Good Spirit Good Life - a Quality of life framework

Guidance

This resource describes the Good Spirit Good Life (GSGL) framework for assessing the quality of life of older Aboriginal people, focusing on culturally important factors such as connection to Country, family, and spirituality. It includes tools for both self-reporting and carer-assisted reporting.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Dignity, respect and privacy, Assessment and planning
Standard
1: The Individual, 3: The Care and Services
Outcomes
1.1: Person-centred care, 1.2: Dignity, respect and privacy, 3.1 Assessment and planning
Good Spirit Good Life - a Quality of life framework
/quality-standards/better-together-practical-guide-effective-engagement-older-people

Better Together: A practical guide to effective engagement with older people

Guidance

This resource offers practical guidance on effective engagement with older people, highlighting diverse communication methods, cultural sensitivity, and inclusive strategies to capture meaningful input. It supports collaborative relationships and respectful dialogue with older people in decision-making processes.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Person-centred care, Corporate and clinical governance, Assessment and planning
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning
Better Together: A practical guide to effective engagement with older people
/quality-standards/overview-voluntary-assisted-dying

Overview of Voluntary Assisted Dying

Guidance
Last Updated

This resource provides an overview of voluntary assisted dying (VAD) in Australia, detailing eligibility criteria, procedures, and legal requirements. It covers how VAD laws vary across jurisdictions, safeguards in place, and responsibilities for health professionals and institutions. Health professionals can conscientiously object but may still have legal responsibilities.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
Overview of Voluntary Assisted Dying
/quality-standards/national-palliative-care-standards-all-health-professionals-and-aged-care-services

National Palliative Care Standards for All Health Professionals and Aged Care Services

Guidance

The National Palliative Care Standards provide guidance for all health professionals and aged care services to deliver high-quality generalist palliative care. They support improved experiences and outcomes for people receiving care, and are intended for use across diverse care settings. Resources like audit tools and fact sheets are available to aid self-assessment and adherence to these standards​.

Author
External resource
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
National Palliative Care Standards for All Health Professionals and Aged Care Services
/quality-standards/what-were-doing-about-palliative-care

What we’re doing about palliative care

Guidance
Last Updated

This resource outlines the Australian Government’s strategies, initiatives, and research for improving palliative care. It details the National Palliative Care Strategy, workforce training, and key programs such as at-home and aged care measures. It also highlights the National Framework for Advance Care Planning, ensuring access to quality palliative care across Australia. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
What we’re doing about palliative care
/quality-standards/allied-health-regulation

Allied health regulation

Guidance

This resource provides information about the regulation of allied health professions in Australia. It includes those registered under the National Registration and Accreditation Scheme (NRAS) and self-regulating professions managed by professional peak bodies. It also provides links to further information about allied health professions currently registered with AHPRA and information for overseas-qualified practitioners.

Author
External resource
Key Theme
Workforce and human resources management, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions
Standard
5: Clinical Care, 2: The Organisation
Outcomes
5.4: Comprehensive care, 2.8: Workforce planning, 2.9: Human resource management
Allied health regulation
/quality-standards/half-story-guide-meaningful-consultation-people-living-dementia-families-and-carers

Half the story: A guide to meaningful consultation with people living with dementia, families and carers

Guidance
Published date

This resource is a guide for meaningful consultation with people living with dementia, their families, and carers. It covers planning, ethical considerations, communication methods, and ways to improve accessibility. The guide offers strategies to ensure the voices of those living with dementia are respected, valued, and effectively integrated into decision-making processes.

Author
External resource
Key Theme
Choice, independence and quality of life, Corporate and clinical governance, Assessment and planning
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.3: Choice, independence and quality of life, 2.1: Partnering with individuals, 3.1 Assessment and planning
Half the story: A guide to meaningful consultation with people living with dementia, families and carers
/quality-standards/draft-national-consumer-engagement-strategy-health-and-wellbeing

Draft National Consumer Engagement Strategy for Health and Wellbeing

Guidance
Published date

This resource presents the Draft National Consumer Engagement Strategy for Health and Wellbeing, which aims to foster partnerships between health policymakers and communities. It is designed to involve people and communities in the development and implementation of preventive health policies. The strategy supports policymakers and program developers in engaging effectively with consumers to achieve improved health outcomes across Australia. 

Author
Department of Health, Disability and Ageing
Key Theme
Person-centred care, Corporate and clinical governance, Assessment and planning, Care coordination and transitions
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Draft National Consumer Engagement Strategy for Health and Wellbeing
/quality-standards/consumer-and-carer-engagement-practical-guide

Consumer and carer engagement: A practical guide

Guidance
Last Updated

This resource provides a guide for engaging consumers and carers in mental health services. It outlines steps for involving people in decision-making, service design, and evaluation. The guide emphasises co-design, leadership, and dedicated resources to create a person-centred approach that improves care and service outcomes.

Author
External resource
Key Theme
Person-centred care, Care coordination and transitions, Assessment and planning, Corporate and clinical governance
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services
Consumer and carer engagement: A practical guide