The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
To Dip or Not to Dip in Australian residential aged care services - project findings
This visual abstract presents outcomes from a quality improvement project aimed at reducing low-value urine dipstick testing in aged care services. It included nurse education, implementing clinical pathways for UTI identification, and evaluating urinalysis practices and antibiotic prescribing. The findings demonstrate improved antibiotic prescribing appropriateness for UTIs over a 6-month follow-up period.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Analysis of a survey of food and dining experiences in residential aged care services - Final report
This resource provides insights into food, dining, and nutrition in residential aged care services. It is based on a survey conducted to understand residents’ dining experiences, preferences, and the quality of food and service provided. The findings highlight the importance of fresh, familiar meals, flexible mealtimes, and a homelike dining environment to enhance the quality of life for older people. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
SIRS insights reports
This resource provides Serious Incident Response Scheme (SIRS) insights reports, offering case study examples and data to help aged care providers improve incident management practices. The reports feature learnings from incidents such as unexplained absences and unreasonable use of force, helping providers assess their own practices and enhance care quality.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Sector performance
This resource provides quarterly reports on the performance of the aged care sector, including data on residential care audits, home services quality reviews, complaints, and Serious Incident Response Scheme notifications. The reports offer insights into sector-wide performance and help providers monitor compliance and improve service quality.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Complaints about aged care services report
This resource provides reports on complaints about aged care services, offering insights for providers to improve complaint handling. It includes data, case studies, and guided questions to help providers address concerns in both residential and home care settings, supporting better outcomes for people receiving care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
