The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Healthcare Identifiers and the Healthcare Identifier Service
This document explains the Healthcare Identifier Service, a national system for assigning unique healthcare identifiers to individuals, providers, and healthcare organisations. The service aims to improve patient safety, ensure accurate records, and facilitate secure data sharing across health, aged care, and allied health services. It includes privacy measures and public consultation outcomes for potential legislative improvements.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
How Home Care Packages interact with other aged care programs
This resource explains how Home Care Packages interact with other aged care programs, such as the Commonwealth Home Support Programme, residential respite care, and the Transition Care Programme. It outlines how to coordinate services to avoid overlaps and provides guidance for accessing multiple programs without service duplication.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Privacy and confidentiality – Introduction to aged care video
This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Support at Home program handbook
This resource outlines the design and key components of the Support at Home program, effective from 1 November 2025. It provides guidance for aged care providers on service delivery, budgeting, and assessment processes, helping older people remain independent at home. It also details regulatory requirements and transition from existing programs.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
