The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Governing for Reform in Aged Care - Practical tools
This resource provides practical tools for aged care governing bodies and executives to support governance processes. It includes templates for audit planning, risk management, performance reporting, and compliance monitoring, helping providers ensure effective oversight and decision-making aligned with the Aged Care Quality Standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Respecting the privacy and dignity of clients
This resource provides guidance about respecting the privacy and dignity of clients. It includes information about personal privacy, the Privacy Act, what classifies as health information, consent and privacy of information. It also includes information about person-centred care and client dignity.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Governing for Reform in Aged Care Program
This resource outlines the Governing for Reform in Aged Care Program, designed to strengthen corporate and clinical governance capabilities for aged care leaders. It provides tools, online learning modules, webinars, and podcasts to support governance improvement and help leaders engage in reform efforts.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Digital health - For healthcare providers
This resource provides guidance for aged care assessors and service providers on accessing and using the My Aged Care portals. It outlines steps for setting up secure access through authentication methods, managing organisation information, and creating staff accounts, supporting efficient service delivery and assessment processes.
This resource may refer to information that will be updated from 1 July 2025 to align with the new Aged Care Act and Quality Standards.
Security and access policies - Rule 42 guidance
This resource provides guidance for healthcare provider organisations to meet Rule 42 of the My Health Records Rule 2016. It covers creating, communicating, and enforcing a written Security and Access policy to access the My Health Record system, addressing authorisation, training, security measures, and risk mitigation.
Privacy
This resource provides information about privacy rights in aged care, explaining how personal information is collected, used, and protected. It outlines privacy laws and principles governing the handling of personal data, including when information can be shared. The resource also links to privacy notices and policies for further details.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Privacy
This resource outlines the privacy policy for handling personal information through My Aged Care services. It explains how personal data is collected, used, and shared, ensuring compliance with the Privacy Act 1988. The document provides details on consent, data protection measures, and rights to access or correct personal information.
Residential aged care - Supporting residential aged care residents and their healthcare teams
This resource provides information on digital health tools available for residential aged care providers. It covers how these tools, including My Health Record, support care coordination, improve health outcomes, and enable secure information sharing between healthcare providers to enhance the quality of aged care services.
