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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 2 of 2 result(s)
/quality-standards/monthly-care-statements-residential-aged-care

Monthly Care Statements for residential aged care

Guidance
Last Updated

This resource provides information about Monthly Care Statements, including why they are important, who can give them, and the benefits for residents and providers. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Agreements, fees, pricing, invoicing and statements
Standard
3: The Care and Services
Outcomes
3.3: Communicating for safety and quality
Monthly Care Statements for residential aged care
/quality-standards/supporting-better-communication-care

Supporting Better Communication & Care

Guidance

This webpage provides resources to help improve communication, care and support for people who are deaf, Deaf, hard of hearing, or who experience hearing loss. It includes 3 tools: Everyday Communication, Inclusive Healthcare, and Building Competency. There are also links to other relevant resources.

Author
External resource
Key Theme
Delivering comprehensive care and services, Clinical safety
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.3: Communicating for safety and quality, 5.5: Safety of clinical care services
Supporting Better Communication & Care