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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 4 of 4 result(s)
/quality-standards/free-aged-care-translation-service

Free aged care translation service

Brochure
Published date

This resource provides information on a free translation and interpreting service funded by the government for aged care providers. It supports effective communication with older people from diverse backgrounds, offering language translation, sign language, and captioning services to enhance accessibility and inclusivity in aged care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Person-centred care, Corporate and clinical governance, Delivering comprehensive care and services
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.1: Partnering with individuals, 3.3: Communicating for safety and quality
Free aged care translation service
/quality-standards/electronic-prescribing

Electronic prescribing

Guidance
Last Updated

This resource outlines the framework for electronic prescribing, offering an alternative to paper prescriptions for healthcare providers and consumers. It explains the benefits of electronic prescriptions, such as reducing errors, improving efficiency, and supporting medication safety. The resource also covers technical and legislative requirements for implementing electronic prescriptions in various healthcare settings. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Medication management, Corporate and clinical governance, Information management system
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.1: Clinical governance
Electronic prescribing
/quality-standards/electronic-prescriptions

Electronic prescriptions

Guidance
Published date
Last Updated

This resource provides an overview of electronic prescriptions, which offer a digital alternative to paper prescriptions. It explains how electronic prescriptions can be issued by healthcare providers and stored on digital devices for convenience. The resource also details the benefits of the Active Script List (ASL) for managing multiple prescriptions, enhancing efficiency and medicine safety.

Author
External resource
Key Theme
Medication management, Information management system, Corporate and clinical governance
Standard
5: Clinical Care
Outcomes
5.3: Safe and quality use of medicines, 5.1: Clinical governance
Electronic prescriptions
/quality-standards/residential-aged-care-supporting-residential-aged-care-residents-and-their-healthcare-teams

Residential aged care - Supporting residential aged care residents and their healthcare teams

Guidance
Published date

This resource provides information on digital health tools available for residential aged care providers. It covers how these tools, including My Health Record, support care coordination, improve health outcomes, and enable secure information sharing between healthcare providers to enhance the quality of aged care services.

Author
External resource
Key Theme
Corporate and clinical governance, Information management system, Delivering comprehensive care and services, Care coordination and transitions, Workforce and human resources management
Standard
5: Clinical Care
Outcomes
5.1: Clinical governance, 2.7: Information management, 3.3: Communicating for safety and quality
Residential aged care - Supporting residential aged care residents and their healthcare teams