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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 3 of 3 result(s)
/quality-standards/caring-older-people-heatwaves-home-care-and-chsp

Caring for older people in heatwaves – Home Care and CHSP

Guidance
Last Updated

This resource provides a checklist for home care and Commonwealth Home Support Programme (CHSP) providers to help them prepare for and manage the care of older people during heatwaves. It outlines steps to take before, during, and after heatwaves, ensuring the health and safety of those under their care. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Emergency and disaster management, Delivering comprehensive care and services, Environment
Standard
2: The Organisation, 4: The Environment
Outcomes
2.10: Emergency and disaster management, 4.1a: Environment – services delivered in the individual’s home
Caring for older people in heatwaves – Home Care and CHSP
/quality-standards/keeping-residents-safe-summer

Keeping residents safe this summer

Guidance

This resource offers guidance to aged care providers on keeping older people safe during summer. It includes strategies for managing heat exposure, hydration, and sun protection. It helps providers monitor vulnerable people, recognise signs of overheating, and implement preventative measures to ensure safety during hot weather​. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Key Theme
Emergency and disaster management, Delivering comprehensive care and services, Environment
Standard
2: The Organisation, 4: The Environment
Outcomes
2.10: Emergency and disaster management, 4.1a: Environment – services delivered in the individual’s home, 4.1b: Environment – services delivered other than in the individual’s home
Keeping residents safe this summer
/quality-standards/racgp-aged-care-clinical-guide-silver-book-part-b-anticipatory-care

RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care

Guidance
Last Updated

This guide outlines anticipatory care planning for older adults, focusing on proactive and person-centred approaches. It details triggers for care planning, identifying vulnerability, medication management, and the use of 'as needed' (PRN) medicines for various conditions like allergic reactions, asthma, diabetes, falls, and palliative care. It includes specific recommendations for developing individualised care plans and appropriate interventions for maintaining health and quality of life.

Author
External resource
Key Theme
Environment, Delivering comprehensive care and services, Assessment and planning, Care coordination and transitions, Delivering comprehensive care and services
Standard
5: Clinical Care, 3: The Care and Services, 4: The Environment
Outcomes
4.1a: Environment – services delivered in the individual’s home, 3.2: Delivery of funded aged care services, 5.4: Comprehensive care
RACGP aged care clinical guide (Silver Book) - Part B - Anticipatory care