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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 6 of 6 result(s)
/quality-standards/participating-consumers

Participating with consumers

Fact sheet
Last Updated

This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.

This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.

Author
External resource
Key Theme
Assessment and planning, Care coordination and transitions, Medication management, Clinical safety, Delivering comprehensive care and services, Palliative and end of life care
Standard
3: The Care and Services, 5: Clinical Care
Outcomes
3.1 Assessment and planning, 3.4: Planning and coordination of funded aged care services, 5.3: Safe and quality use of medicines, 5.5: Safety of clinical care services, 5.6 Cognitive impairment  , 5.7: Palliative care and end-of-life care
Participating with consumers
/quality-standards/are-you-alert-and-ready-safeguarding-against-infectious-illness-aged-care-settings

Are you alert and ready? Safeguarding against infectious illness in aged care settings

Fact sheet
Published date

Older Australians, particularly those that reside in residential aged care settings or in multigenerational households, are vulnerable to the ongoing risk of contracting and becoming seriously ill from COVID-19 and other highly infectious illnesses such as influenza and gastroenteritis.

Author
Aged Care Quality & Safety Commission
Key Theme
Emergency and disaster management, Infection prevention and control
Standard
2: The Organisation, 4: The Environment, 5: Clinical Care
Outcomes
2.10: Emergency and disaster management, 4.2: Infection prevention and control, 5.2: Preventing and controlling infections in delivering clinical care services
are you alert and ready thumbnail
/quality-standards/advance-care-planning-information-clinicians

Advance care planning - Information for clinicians

Fact sheet
Published date

This resource guides clinicians on the importance of advance care planning, particularly for those with life-limiting illnesses, chronic conditions, or cognitive impairment. It outlines the need for early conversations about patient preferences and comprehensive care, ensuring decisions are documented, shared, and align with clinical handover processes to respect patient autonomy and improve care outcomes. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Palliative and end of life care, Assessment and planning
Standard
5: Clinical Care, 3: The Care and Services
Outcomes
5.7: Palliative care and end-of-life care, 3.1 Assessment and planning
Advance care planning - Information for clinicians
/quality-standards/end-life-care-last-days-life

End-of-life care - Last days of life

Fact sheet
Published date

This resource provides guidance on end-of-life care during the last days of life, relevant for aged care settings. It focuses on maintaining comfort, managing symptoms, and reducing unnecessary interventions. Clinicians are supported in offering compassionate care, addressing potential emergencies, and involving family members while ensuring that older people are treated with dignity during their final days. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - Last days of life
/quality-standards/end-life-care-clinical-basics

End-of-life care - clinical basics

Fact sheet
Published date

This resource provides key actions for clinicians delivering end-of-life care. It highlights the shift from curative to palliative approaches, emphasising communication, patient dignity, symptom management, medication review, and decision-making. It includes strategies for managing common symptoms and minimising risks to ensure safe, high-quality care in the last days of life. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Palliative and end of life care
Standard
5: Clinical Care
Outcomes
5.7: Palliative care and end-of-life care
End-of-life care - clinical basics
/quality-standards/health-support-aged-care-flood-affected-regions

Health support for aged care in flood-affected regions

Fact sheet
Published date

This resource outlines support available for aged care providers in flood-affected regions. It includes guidance on emergency management, workforce arrangements, access to medical supplies, and disaster relief funding. The document also provides state-specific emergency contacts and resources to help maintain service continuity during and after floods. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Department of Health, Disability and Ageing
Key Theme
Emergency and disaster management
Standard
2: The Organisation
Outcomes
2.10: Emergency and disaster management
Health support for aged care in flood-affected regions