The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.
Dementia enabling environments - Care environments: Kitchen
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about kitchens in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments - Care environments: Dining areas
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about dining areas in care environments. It includes principles to create enabling spaces and information about how to design the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Dementia enabling environments - Adapt a home: Dining room
This resource, developed by Alzheimer's WA, is a Dementia Enabling Environments illustration information sheet about adapting a home, focusing on the dining room. It includes principles to integrate enabling design and make changes within the physical environment to maximise enablement and wellbeing for people living with dementia.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Familiar Places Webinar 2 – Bedrooms and Dining Areas
This webpage provides a video webinar focused on familiar places, such as bedrooms and dining areas, for dementia care environments. It offers insights into how these spaces can be designed to support the wellbeing of people living with dementia, with a particular emphasis on creating comfortable and familiar settings.
Goals of care document
This resource explains the purpose of a goals of care document, which outlines a person’s medical treatment goals and end of life care preferences. It describes how healthcare providers create and upload these documents to health records, supporting informed decision-making and access to care preferences.
Comprehensive Care - Clinical assessment and diagnosis - Key actions for health service organisations
This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Clinical assessment and diagnosis - Key actions for clinicians
This resource provides actions for health service organisations to support clinical assessment and diagnosis, promoting a person-centred approach and comprehensive care planning. It highlights training, clear communication of roles, and systems for documenting diagnoses and care plans.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Essential element 2: Identifying goals of care
This resource guides providers in identifying and setting goals of care with patients through shared decision-making. It fosters collaboration between patients, family, and healthcare teams to clarify expectations and establish personalised clinical and personal care objectives.
This resource may apply to healthcare contexts outside of aged care. Please consider the applicability of this resource to your care setting. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Review and improve comprehensive care delivery - Key actions for health service organisations
This resource outlines actions for health service organisations to review and improve comprehensive care delivery, focusing on aligning care with patients' needs and care plans. It emphasises regular assessment, multidisciplinary collaboration, and quality improvement to maintain responsive, person-centred care across services.
Communication at clinical handover
This resource focuses on structured clinical handover processes to improve communication during patient care transitions. It highlights the importance of standardising handover procedures to make sure relevant information is effectively communicated, reducing errors and enhancing patient safety, especially during care transfers in healthcare settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communicating for Safety
This resource provides tools and guidance on improving clinical communication to enhance patient safety. It focuses on key communication touchpoints, such as handovers, decision-making, and care transitions. Designed to support healthcare providers, it offers practical strategies to reduce errors and improve outcomes in aged care and other healthcare settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition & dining: resources for workers
This resource provides aged care workers with tools to enhance food, nutrition, and dining experiences for people in their care. It includes practical guides on offering choice, managing swallowing difficulties, promoting oral health, and creating an enjoyable dining environment, all while ensuring adherence to aged care standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition & dining: resources for providers
This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Using technology to improve the dining experience
This resource provides guidance on how technology, such as virtual reality (VR) and mobile applications, can enhance the dining experience in aged care settings. These tools are designed to increase engagement, support meal choices, improve communication with families, and contribute to overall wellbeing by making mealtimes more enjoyable.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Supporting people living with dementia to eat and drink well
This resource provides guidance for aged care services on how to support people living with dementia to eat and drink well. It highlights innovative approaches such as creating familiar, enjoyable meals, reducing mealtime interruptions, and offering 24-hour access to nutritious foods. These strategies help address challenges like malnutrition and dehydration.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Improving aged care with speech pathology: Why it matters and how it helps
This page highlights the role of speech pathologists in supporting older people with communication, eating, drinking, and swallowing difficulties. It provides resources for aged care providers on how to improve care quality through effective communication tools and tailored strategies. This resource includes practical examples, like sample plates and picture boards, for enhancing dining experiences and supporting individual choice.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
ISBAR Poster
This poster is a tool for improving clinical handover. It outlines the principles of ISBAR: Introduction, Situation, Background, Assessment, Recommendation. This supports clinical conversations to be clear, focused and relevant.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Nourishing connections: The vital role of social dining in aged care
This resource explains how social dining in aged care can enhance nutrition and wellbeing by fostering social connections. It encourages creating positive dining environments that promote engagement and respect personal preferences during mealtimes.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Implementing the Comprehensive Care Standard - Clinical assessment and diagnosis
This document provides guidance on implementing the clinical assessment and diagnosis element of the Comprehensive Care Standard (National Safety and Quality Health Service Standards). It helps clinicians identify a person’s conditions or needs through examination and investigation. The resource supports safe, patient-centred care, improving diagnostic accuracy and promoting teamwork in healthcare settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Comprehensive Care - Element 5: Deliver comprehensive care - Actions for health service organisations
This resource outlines the key actions for health service organisations to deliver comprehensive care. It ensures care is provided continuously and collaboratively, aligning with the patient’s diagnoses, goals, and care plan. It promotes a person-centred, multidisciplinary approach, with staff training to support comprehensive care delivery. Applicable to multiple settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.