The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Kimberley Indigenous Cognitive Assessment (KICA)
The Kimberley Indigenous Cognitive Assessment (KICA) is a cognitive screening tool for older Aboriginal Australians living in rural and remote areas. It has been adapted for use with Torres Strait Islander people, and for Aboriginal people living in urban and regional areas.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Translating and Interpreting Service (TIS National)
The Translating and Interpreting Service (TIS National) provides interpreting support for people with limited English proficiency and agencies requiring assistance to communicate with non-English-speaking clients. Services include telephone, on-site, and video interpreting, with options for both government and fee-paying clients across Australia.
Trauma-informed Care and Practice Organisational Toolkit
This toolkit provides guidance for organisations on implementing trauma-informed care practices, aiming to improve safety, trust, and empowerment in care settings. It outlines strategies to adapt policies, environments, and staff approaches to better support people with trauma histories in various care environments.
Privacy and confidentiality – Introduction to aged care video
This resource is a training video guiding aged care staff on the importance of maintaining privacy and confidentiality for people receiving care. It covers protecting personal information, proper handling of sensitive data, and safe sharing practices, aiming to make sure clients feel secure in sharing information.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Dignity of risk – Introduction to aged care video
This video explains the concept of dignity of risk in aged care, emphasising that older people have the right to make their own choices, even when those choices involve risks. It provides examples of how care providers can support decision-making while promoting safety and respect for individual autonomy.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - YouTube videos
This resource includes a series of YouTube videos developed by the Aged Care Quality and Safety Commission. Australian First Nations older people discuss good quality, culturally appropriate and safe aged care, including person-centred care, rights and how to speak up about care. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
First Nations - Stakeholder Communications Toolkit
This Toolkit is designed for First Nations stakeholders including providers, workers and others involved in providing aged care services for First Nations people. We’ve developed it to make it easy for you to share relevant resources with your networks and members
