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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 2 of 2 result(s)
/quality-standards/action-133-welcoming-environments

Action 1.33: Welcoming environments

Guidance

This resource provides guidance on creating welcoming environments in healthcare services, including aged care, to make sure Aboriginal and Torres Strait Islander people feel safe, respected, and supported. It outlines strategies for cultural safety, collaboration with communities, and improving access to care through inclusive design, training, and environmental changes. 

Author
Australian Commission On Safety And Quality In Health Care
Key Theme
Person-centred care, Delivering comprehensive care and services, Environment
Standard
1: The Individual, 4: The Environment
Outcomes
1.1: Person-centred care, 4.1b: Environment – services delivered other than in the individual’s home
Action 1.33: Welcoming environments
/quality-standards/palliative-care-knowledge-network-aboriginal-and-torres-strait-islander-care

Palliative care knowledge network - Aboriginal and Torres Strait Islander care

Guidance
Last Updated

This resource provides culturally safe and responsive palliative care information for Aboriginal and Torres Strait Islander peoples. It includes guidance for health professionals on culturally appropriate care, patient and family journeys, and relevant research and practices to support respectful and effective healthcare for Indigenous communities.

Author
External resource
Key Theme
Person-centred care, Delivering comprehensive care and services, Palliative and end of life care
Standard
1: The Individual, 3: The Care and Services, 5: Clinical Care
Outcomes
1.1: Person-centred care, 3.2: Delivery of funded aged care services, 5.7: Palliative care and end-of-life care
Palliative care knowledge network - Aboriginal and Torres Strait Islander care