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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Quality Standards Resource Centre

The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which took effect from 1 November 2025. You can search for resources by using keywords, or filtering by standard, outcome and audience. Before using the Resource Centre, please read the terms of use.

Displaying 1 to 3 of 3 result(s)
/quality-standards/making-sure-your-workers-can-work-aged-care

Making sure your workers can work in aged care

Fact sheet
Published date

You need to have governance systems and processes to make sure your aged care workers can work in aged care.

This fact sheet explains a provider’s responsibilities for:

  • screening workers
  • preventing breaches to banning orders.

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.8: Workforce planning, 2.9: Human resource management
Making sure your workers can work in aged care
/quality-standards/first-nations-digital-flipchart-your-rights-aged-care

First Nations - Digital Flipchart - Your rights in aged care

Presentations, Tool
Published date

A visual guide for conversations between providers/workers and older people about aged care. It includes notes for providers/workers to help guide the conversation.

Author
Aged Care Quality & Safety Commission
Standard
1: The Individual, 2: The Organisation, 3: The Care and Services
Outcomes
1.1: Person-centred care, 2.6b: Complaints and feedback management for individuals, 3.1 Assessment and planning
Your rights in aged care cover page
/quality-standards/managing-worker-risk-policy

Managing worker risk policy

Guidance, Policy
Published date
Last Updated

Our Managing Worker Risk Policy explains our approach in detecting, assessing and responding to risks arising from the actions, inactions and behaviours of workers. 

This policy includes information about: 

Managing worker risk policy  (PDF  386.18 KB)
Author
Aged Care Quality & Safety Commission
Standard
2: The Organisation
Outcomes
2.4: Risk management, 2.8: Workforce planning, 2.9: Human resource management
Managing worker risk policy thumbnail