The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
Participating with consumers
This resource provides information sheets for residents, families, and carers to support decision-making in residential aged care. Covering topics such as pain management, falls, and medicines, it promotes health literacy, enabling consumers to engage in discussions and report care issues effectively.
This resource was developed by a state/territory government or organisation and therefore its applicability and usefulness may be limited.
Communication at clinical handover
This resource focuses on structured clinical handover processes to improve communication during patient care transitions. It highlights the importance of standardising handover procedures to make sure relevant information is effectively communicated, reducing errors and enhancing patient safety, especially during care transfers in healthcare settings, including aged care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Communicating for Safety
This resource provides tools and guidance on improving clinical communication to enhance patient safety. It focuses on key communication touchpoints, such as handovers, decision-making, and care transitions. Designed to support healthcare providers, it offers practical strategies to reduce errors and improve outcomes in aged care and other healthcare settings.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition & dining: resources for providers
This resource provides tools and guidance for aged care providers to ensure quality food, nutrition, and dining experiences. It includes hotlines, resources for dining, choice, swallowing, and oral health, as well as webinars, research findings, and practical tips to support older adults' wellbeing and meet care standards.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Food, nutrition and dining stand-up discussion notes
This resource provides discussion notes to improve the food, nutrition, and dining experience in aged care settings. It includes reflective questions for corporate teams and care staff, focusing on governance, resident choice, oral health, and support for those with swallowing difficulties. The resource promotes continuous improvement and quality care through group discussions. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
Stand-up discussion notes (DOCX 6.68 MB)
Food, nutrition and dining: a reflection on practice
This training PowerPoint is a presentation that trainers/managers can download, customise and use to promote discussion and educate their staff to support and improve the food, nutrition and dining experience of consumers in their care.
The resource is designed to support reflective discussions about what ‘best practice’ looks like and a reflection on how it applies in practice. This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
