The Quality Standards Resource Centre helps extend understanding of the strengthened Aged Care Quality Standards, which take effect from 1 November 2025. The Resource Centre will be updated to reflect key changes made to the draft strengthened Standards. You can search for resources by using keywords, or filtering by standard, outcome, audience and theme. Before using the Resource Centre, please read the terms of use.
National Consensus Statement: Essential elements for safe and high-quality end-of-life care
This resource outlines the National Consensus Statement on essential elements for safe and high-quality end-of-life care in Australia. It provides guiding principles, care processes, and organisational processes, focusing on person-centred communication, multidisciplinary collaboration, and culturally appropriate care. The statement is designed for healthcare workers, service executives, and policy makers to enhance end-of-life care delivery.
Complaints about aged care services report
This resource provides reports on complaints about aged care services, offering insights for providers to improve complaint handling. It includes data, case studies, and guided questions to help providers address concerns in both residential and home care settings, supporting better outcomes for people receiving care.
This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.
