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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Bupa St Ives

Service
Report
Serious risk statement
RACS ID
1059

Serious risk decision

On 19 July 2018 a decision was made that the failure by Bupa Aged Care Australia Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Bupa St Ives placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted by the Quality Agency on 14 September 2018 at Bupa St Ives to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.