Serious risk decision
On 19 July 2018 a decision was made that the failure by Bupa Aged Care Australia Pty Ltd to meet one expected outcome in the Accreditation Standards in relation to Bupa St Ives placed the safety, health or wellbeing of care recipients of the service at serious risk.
An assessment contact was conducted by the Quality Agency on 14 September 2018 at Bupa St Ives to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.
Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.