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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Bupa Woodend

Service
Report
Serious risk statement
RACS ID
4184

Serious risk decision

Following a review audit conducted on 10 September 2018 to 19 September 2018, a delegate of the CEO of the Quality Agency made a decision that Bupa Aged Care Australia Pty Ltd failed to meet seven expected outcomes in the Accreditation Standards in relation to Bupa Woodend.

On 11 October 2018 a decision was made that the failure to meet three of these expected outcomes has placed the safety, health or wellbeing of care recipients of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

The Commission will continue to monitor the performance of the service including through unannounced visits.