Non-compliance update
Following an assessment contact conducted on 16 January 2020, the Commission made a decision on 13 February 2020 that the approved provider of the service is non-compliant with one requirement of the Quality Standards.
Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
Non-compliance update
Following an assessment contact conducted on 16 January 2020, the Commission made a decision on 13 February 2020 that the approved provider of the service is non-compliant with one requirement of the Quality Standards.
*some complaints closed may have been
received in previous months