Compliance update
Following an assessment contact conducted on 14 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.
Compliance update
Following an assessment contact conducted on 14 October 2019, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.
*some complaints closed may have been
received in previous months