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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Southern Cross Care Daceyville Residential Aged Care

Report
Serious risk statement
RACS ID
0394

Serious risk decision

Following an Assessment Contact conducted between 26-27 September 2019, a delegate of the Aged Care Quality and Safety Commissioner made a finding that Southern Cross Care (NSW&ACT) Limited failed to meet two Aged Care Quality Standards (Quality Standards) in relation to Southern Cross Care Daceyville Residential Aged Care.

On 15 November 2019, a decision was made that failure to meet two Quality Standards has placed the safety, health or well-being of aged care consumers of the service at serious risk. The Department of Health has been notified of the risk.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.