Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Measurement tools for assessing quality of life, consumer satisfaction and consumer experience across residential and in-home aged care: Summary Report

Measurement tools for assessing quality of life, consumer satisfaction and consumer experience across residential and in-home aged care: Summary Report

Report,
Last updated

This report reviews validated tools for measuring quality of life, consumer satisfaction, and experience in aged care, assessing their suitability for residential and home care. It provides an evidence-based ranking of tools to support aged care providers in quality improvement, accountability, and aligning with the National Aged Care Quality Indicator Program. 

This resource may refer to information that will be updated from 1 November 2025 to align with the new Aged Care Act and Quality Standards.

Author
External resource
External Link
https://www.health.gov.au/resources/publications/measurement-tools-for-assessing-quality-of-life-consumer-satisfaction-and-consumer-experience-across-residential-and-in-home-aged-care-summary-report
Key Theme
Choice, independence and quality of life
Standard
1: The Individual
Outcomes
1.3: Choice, independence and quality of life
Measurement tools for assessing quality of life: Summary Report

This is not a Commission publication. Any views are those of the author. You are responsible for considering this in context, based on your circumstances and the Aged Care Act 2024 (Cth) requirements. See Terms of Use .

 

Acknowledgement of Country

In the spirit of reconciliation, the Aged Care Quality and Safety Commission acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, water and community. We pay our respect to their Elders, past, present and emerging and extend that respect to all Aboriginal and Torres Strait Islander peoples. 

Aboriginal and Torres Strait Islander readers are advised that content on this website may contain images of deceased persons.