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Aged care laws in Australia have now changed. The new Aged Care Act 2024 and Aged Care Rules 2025 now apply. While we complete updating of our website, including draft guidance and other materials, to align with the new laws, providers are advised to refer to the new Act and Rules for any required clarification of their obligations and legal responsibilities. Thank you for your patience.

Aged Care Code of Conduct – introductory video for older people

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Last updated

This video is to give older people, their representatives, families and registered supporters an overview of the Aged Care Code of Conduct. It describes the behaviour expected of registered providers, their responsible persons (e.g. board members and Chief Executive Officers) and aged care workers. It describes how providers and the people who provide your care must behave and treat you.
 


Read transcript - Aged Care Code of Conduct, for older people

Resource Type
Video,
Topics
Code of Conduct for Aged Care
Education and training
Opening screen - Code of Conduct for Aged Care – introductory video for providers and workers video