Skip to main content

Consumer engagement in aged care - Literature review

Publication date

As part of our responsibilities for protecting and enhancing the safety, health, well-being and quality of life of aged care consumers, we identified and developed a range of best practice strategies and tools for providers of aged care to engage with consumers and their representatives.

To inform this piece of work, we did a literature review of co-design and consumer engagement.

This literature review examines published peer-reviewed articles and a broader set of literature, including strategies, reports, guidelines and toolkits to gain an understanding of existing models of co-design that have been successfully applied in a range of sectors both in Australia and internationally, which could be applied in the Australian aged care sector.

Resource Type
Aged Care Quality Standards
Flexible care services
Home services
Residential services
Consumer engagement in aged care - Literature review cover pic