Aged Care Open Disclosure Framework and Guidance

A document detailing a new Aged Care Open Disclosure Framework and Guidance is now available to download in the link above.

Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service.

With more than 1.3 million people receiving care in Australia, this is a crucial activity for providers to support continuous improvement within their service.