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Aged Care Open Disclosure Framework and Guidance

Publication date

Open disclosure is the open discussion that an aged care provider has with people receiving aged care services when something goes wrong that has harmed or had the potential to cause harm to a person receiving aged care service.

With more than 1.3 million people receiving care in Australia, this is a crucial activity for providers to support continuous improvement within their service.

ACQSC_Open_Disclosure.pdf  (PDF  874.11 KB)
Resource Type
Education and training
Flexible care services
Home services
Quality care
Residential services
cover image of open disclosure framework and guidance PDF