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Services are gradually being restored to our systems following the recent global Microsoft outage. Please note our response times may be slightly delayed due to the resulting impact.

Reporting serious incidents: Practical tips for providers when making a notification

Publication date

The purpose of this document is to give practical guidance to providers when making reports about serious incidents via the Serious Incident Response Scheme (SIRS) tile on the My Aged Care Provider Portal.

We have chosen four of the most important questions from the portal to help demonstrate the type of information that should be included in a priority 1 (P1) notification.

Resource Type
Guides,
Topics
Residential services
Serious Incident Response Scheme (SIRS)
Cover of Reporting serious incidents Using a problem solving approach to enhance effective incident management