Heathcote Health High Care Service

Accreditation decision

Following an application for accreditation, the Commission made a decision on 04 October 2023 to accredit this commencing service.

The period of accreditation of the service will expire on 4 December 2026.

Site audit Performance Report

A site audit was conducted with this service on 23 August 2023 to 25 August 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Assessment contact Performance Report

An assessment contact was conducted with this service on 24 March 2021.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 04 November 2020 to 05 November 2020, the Commission made a decision on 04 December 2020 to re-accredit this service.

The period of accreditation of the service will expire on 04 December 2023.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 05 June 2021.

Site audit Performance Report

A site audit was conducted with this service on 04 November 2020 to 05 November 2020.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service.

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 5 December 2020.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.