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Manly Hillside Care Community 2557

Provider name
DPG Services Pty Ltd
Previous names
  • Austral House Nursing Home
  • Opal Austral House
RACS ID
2557
Service type
Residential
Suburb
North Manly
State
New South Wales
Postcode
2100

Reports and Documents for this service

Manly Hillside Care Community

Date:

Exceptional Circumstances
During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 
In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 21 October 2021.
The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Opal Austral House

Compliance update
Following an assessment contact conducted on 24 January 2020, the Commission made a decision that improvements have been made to the service to ensure that the Aged Care Quality Standards are complied with.

Opal Austral House

Non-compliance update
Following an assessment contact conducted on 24 September 2019, the Commission made a decision that the approved provider of the service is non-compliant with one requirement of the Aged Care Quality Standards.

Opal Austral House

Compliance monitoring update
An assessment contact was conducted by the Aged Care Quality and Safety Commission (Commission) on 19 March 2019 at Opal Austral House to monitor the service’s progress in meeting the Accreditation Standards. The Commission found the service complies with all Accreditation Standards.

Opal Austral House

Accreditation decision

Following a site audit conducted on 17 December 2018  to 18 December 2018, a delegate of the Aged Care Quality and Safety Commissioner made a decision on 25 February 2019 to re-accredit this service for a period of two years. The period of accreditation of the service will expire on 21 April 2021.

The approved provider of the service meets 42 of the 44 expected outcomes of the Accreditation Standards.

The Site Audit Report is attached.

Audit Report
CER Report
CER Accessible Report

Opal Austral House

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.

Audit Report

Opal Austral House

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 21 July 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 21 April 2019.  The reconsideration decision and audit report is attached.

Audit Report

Austral House Nursing Home

Austral House Nursing Home