May Shaw Residential Aged Care

Assessment contact Performance Report
An assessment contact was conducted with this service on 20 February 2024 to 21 February 2024.
The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the assessment contact.

Accreditation decision

Following a site audit conducted on 04 April 2023 to 17 May 2023, the Commission made a decision on 16 August 2023 to re-accredit this service.

The period of accreditation of the service will expire on 16 February 2026.

Site audit Performance Report

A site audit was conducted with this service on 04 April 2023 to 17 May 2023.

The attached Performance Report details the assessment of performance against the Aged Care Quality Standards following the site audit.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service until 25 September 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Exceptional Circumstances

During the COVID-19 pandemic, the Aged Care Quality and Safety Commission has temporarily modified our Regulatory Program, including the suspension of site audits to determine whether to accredit, not to re-accredit or vary the periods of accreditation for a service. 

In order to give effect to continuity of accreditation the Department of Health has, under Section 42.5 of the Aged Care Act 1997, made a decision to grant ‘exceptional circumstances’ to this service 25 March 2023.

The service remains subject to compliance monitoring by the Aged Care Quality and Safety Commission.

Accreditation decision

Following a site audit conducted on 02 April 2018 to 03 April 2018, the Commission made a decision on 06 May 2018 to re-accredit this service.

The decision on the service’s accreditation period was varied following reconsideration on own initiative on 11 February 2021.

The period of accreditation of the service will expire on 25 September 2022.

Following an audit we decided that this service met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for two years, two months until 25 September 2021.

Serious risk decision

On 14 August 2018 a delegate of the CEO of the Australian Aged Care Quality Agency made a decision that failure by May Shaw Health Centre Inc. to meet one expected outcome in the Accreditation Standards in relation to May Shaw Residential Aged Care has placed the safety, health or wellbeing of care recipients of the service at serious risk.

An assessment contact was conducted by the Quality Agency on 25 September 2018 at May Shaw Residential Aged Care to monitor the service’s progress. The Quality Agency found the service complies with all Accreditation Standards.

Serious risk is not an ongoing state; it is a statutory decision based on evidence at a point in time.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 September 2018.

Following an audit we decided that this home met 44 of the 44 expected outcomes of the Accreditation Standards and would be accredited for three years until 25 September 2018.

This decision has been reconsidered and as a result the period of accreditation for this home will now expire on 25 July 2019.  The reconsideration decision and audit report is attached.