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SIRS decision support tool

From 1 December 2022, the Serious Incident Response Scheme will be extended from residential aged care and it will also apply to home care and flexible care delivered in a home or community setting.

For more information, go to the National aged care reforms page.

Welcome to the SIRS decision support tool. You will be asked a series of questions about an incident to help you decide whether it must be reported to the Commission.

You must consider incidents that have occurred, are alleged to have occurred, or suspected to have occurred.

Only incidents that occur in connection with the provision of residential aged care, or flexible aged care provided in a residential aged care setting should be reported under SIRS at the present time.

To access further information regarding the SIRS including the Commission’s guidance materials, visit our dedicated SIRS provider resources page.


The information contained in the SIRS decision support tool is intended to provide you with general guidance to help you decide whether an incident should be reported to the Commission. However, it is your responsibility to make your own assessment about the reporting of an incident and to be aware of your legislative requirements. The SIRS decision support tool is not intended to be and should not be regarded as legal advice. You should seek legal advice or other professional advice, if appropriate.

Every effort is made by the Commission to ensure that the information in the SIRS decision support tool is accurate and up to date. However, the Commission does not guarantee the accuracy, completeness, or currency of the information provided.

Incident selection

Please select the scenario below that most closely describes the incident you are considering:

Unreasonable use of force Psychological or emotional abuse Unexpected death Neglect Stealing or financial coercion by a staff member Unlawful sexual contact or inappropriate sexual conduct Inappropriate use of restrictive practice Unexplained absence from care

Wednesday, 7 September 2022 - 4:20pm

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