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As the national regulator of aged care services, we protect the health, safety and wellbeing of older Australians.

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Find a report about an aged care service.

Search for performance information about individual aged care services. This includes information on assessment activities, accreditation decisions and other historical information.

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How to raise a concern or complaint.

It's okay to raise a concern or make a complaint about aged care.

Making a complaint can improve the quality of care and help other people with the same problem. You can make a confidential or anonymous complaint if you wish.

Strengthened Quality Standards webinar

In our February sector webinar we presented our draft guidance resources which aim to help providers, aged care workers and other stakeholders to understand the new strengthened Quality Standards. We also explained how people can provide feedback during the consultation process and answered live questions from the audience.

Our Food, Nutrition and Dining Hotline is open 9am–5pm AEDT, Monday to Friday